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Customer Service Ambassador

2 months ago


Dubai, Dubai, United Arab Emirates Accor Full time
Key Responsibilities
  • Greeting and Serving Guests
  • Food and Beverage Service
  • Cleanliness and Organization
  • Event Setup and Execution
  • Guest Inquiries and Complaints
  • Upselling and Promotions
  • Safety and Sanitation Procedures
  • Cash Handling and Point-of-Sale Operations
  • Inventory Management and Restocking
  • Training and Continuous Learning
  • Special Events and Promotions
  • Menu Selection and Customer Feedback
  • Team Collaboration and Meetings
  • Grooming and Dress Code Standards
  • New Team Member Training

About the Role

This role is a vital part of our team, ensuring that our guests receive exceptional service and have a memorable experience. As a Customer Service Ambassador, you will be responsible for greeting and serving guests, taking food and beverage orders, and ensuring that orders are accurate and timely. You will also be responsible for maintaining cleanliness and organization of dining and service areas, as well as assisting in setting up dining rooms or banquet halls for events.

Requirements

To be successful in this role, you will need to have excellent communication and interpersonal skills, as well as the ability to work well under pressure. You will also need to be able to maintain a high level of cleanliness and organization, and be able to follow all safety and sanitation procedures.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.