Service Ambassador

3 weeks ago


Dubai, Dubai, United Arab Emirates Accor Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our Food and Beverage team as a Service Ambassador. In this role, you will be responsible for providing exceptional service to our guests, ensuring their needs are met and exceeded.

Key Responsibilities
  • Provide Excellent Service: Greet guests warmly, take orders accurately, and serve food and beverages in a timely manner.
  • Maintain a Clean and Organized Environment: Ensure the dining area, kitchen, and surrounding areas are clean and organized at all times.
  • Work Effectively as a Team: Collaborate with colleagues to ensure seamless service, communicate effectively, and support each other in times of need.
  • Adhere to Hotel Standards: Familiarize yourself with hotel policies, procedures, and standards, and ensure you are meeting them at all times.
  • Continuously Improve: Stay up-to-date with new menu items, promotions, and procedures, and suggest ways to improve service and guest satisfaction.
Requirements
  • Excellent Communication Skills: Ability to communicate effectively with guests, colleagues, and management.
  • Teamwork and Flexibility: Willingness to work as part of a team, adapt to changing situations, and support colleagues in times of need.
  • Attention to Detail: Ability to maintain a clean and organized environment, and ensure accuracy in taking orders and serving food and beverages.
  • Hotel Knowledge: Familiarity with hotel policies, procedures, and standards, and ability to apply them in a practical setting.

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