Call Center Agent
3 days ago
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Responsibilities- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication "scripts" when handling different topics
- Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Previous experience in a customer support role
- Track record of over-achieving quota
- Strong phone and verbal communication skills along with active listening
- Familiarity with CRM systems and practices
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- High school degree
- Call Center (UAE or Home Country): 2 years (Required)
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Dubai, Dubai, United Arab Emirates Sundus Full timePosition Title: Call Center AgentJPC – 3225Location: DubaiLanguage: Excellent in English & Arabic.Exclusively for UAE NationalJob DescriptionManaging large amounts of inbound and outbound calls in a timely manner.Following call center "scripts" when handling different topics.Identifying customers' needs, clarify information, research every issue and...
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Call Center Agent
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Dubai, Dubai, United Arab Emirates Attraxia Polyclinic Full timeCall Center Agent – Arabic & English SpeakerSalary: To be discussed upon interviewJob OverviewAttraxia Polyclinic is looking for a skilled Call Center Agent who can effectively manage inbound and outbound calls, handle patient inquiries, and convert leads into appointments. The ideal candidate must be fluent in Arabic and English and preferably have...
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Call Center Agent
3 days ago
Dubai, Dubai, United Arab Emirates Attraxia Polyclinic Full timeCall Center Agent – Arabic & English SpeakerSalary: To be discussed upon interviewJob OverviewAttraxia Polyclinic is looking for a skilled Call Center Agent who can effectively manage inbound and outbound calls, handle patient inquiries, and convert leads into appointments. The ideal candidate must be fluent in Arabic and English and preferably have...
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Dubai, Dubai, United Arab Emirates Al Zahra Hospital Full timeThe job of Call Center employee is to receive and answer calls from patients requiring medical services or clarification regarding a medical entity, including appointments and scheduling of the patient to their desired doctors. Hospital Call Center can be of two types – inbound (received calls) and outbound (make calls). In either case, the call center...
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Call Center Agent
1 day ago
Dubai, Dubai, United Arab Emirates Al Zahra Hospital Full timeThe job of Call Center employee is to receive and answer calls from patients requiring medical services or clarification regarding a medical entity, including appointments and scheduling of the patient to their desired doctors. Hospital Call Center can be of two types – inbound (received calls) and outbound (make calls). In either case, the call center...
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2 weeks ago
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3 days ago
Dubai, Dubai, United Arab Emirates Dicetek LLC Full timeCall Center Agent Job ResponsibilitiesObtains client information by answering telephone calls, interviewing clients, and verifying information.Determines eligibility by comparing client information to requirements.Establishes policies by entering client information and confirming pricing.Informs clients by explaining procedures, answering questions, and...
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Dubai, Dubai, United Arab Emirates Dicetek LLC Full timeCall Center Agent Job Responsibilities1. Obtains client information by answering telephone calls, interviewing clients, and verifying information.2. Determines eligibility by comparing client information to requirements.3. Establishes policies by entering client information and confirming pricing.4. Informs clients by explaining procedures, answering...
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Call Center Supervisor
1 day ago
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21 hours ago
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Call Center Supervisor
3 days ago
Dubai, Dubai, United Arab Emirates Nathan & Nathan Full timeCall Center Supervisor (Automotive Industry)Our client is a regional market leader, specializing in the distribution of quality and reliable aftermarket automotive spares in the UAE, Qatar, MENA, CIS region. They deal with the distribution of Auto parts, Batteries and Lubricants products, etc.We are seeking an Call Center Operation Supervisor. The Operations...
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Dubai, Dubai, United Arab Emirates Estemarat Group Full timeWe are looking for a customer-focused and professional Call Center Agent to join our team in Dubai. The ideal candidate will be responsible for handling inbound and outbound calls, providing excellent customer service and resolving inquiries efficiently.Key Responsibilities:1. Answer incoming calls, emails, and chat inquiries in a professional manner.2....
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2 weeks ago
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Call Center Agent
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Dubai, Dubai, United Arab Emirates Bab Al Shams Full time( 14270 )Rare Finds is a diverse collection of resorts celebrating the individuality and unique identity of a destination, with a distinct ability to captivate the imagination, and bring to the forefront the essence of a place.Authentic and captivating, Bab Al Shams Desert Resort is a truly magical destination, where expertly curated itineraries and bespoke...