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AV Operations Manager

2 months ago

Ras alKhaimah, Ra’s al Khaymah, United Arab Emirates RIXOS Full time

About Rixos

Rixos is a leading hospitality company that has been pioneering the 'ALL Inclusive, ALL Exclusive' concept since 2000. Our mission is to provide luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys, and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

Job Summary

We are seeking an experienced AV Operations Manager to join our Entertainment AV team. The successful candidate will provide essential structure and support to the team with daily operations and projects of various scale, including daily park entertainment, marquee events, placemaking efforts, and special projects.

Key Responsibilities

  1. Supervise Daily Operations

Provide daily supervision of the duties, priorities, and workflows of the Entertainment Audio/Video group.

Lead the Entertainment Technical Team

Provide direct personnel supervision of the Entertainment Technical team, including scheduling, investigations, discipline, etc.

Support Team Development

Support, in conjunction with Senior Management, the transition, development, and expansion of the Audio/Video group with multiple sub-groups, including Entertainment Technical Services, Technical Services partnership, Audio/Video Production Coordinator pool, Media Designers, Project-Hire staff, and Audio Mixers.

Streamline Communication

Support the development, organization, and distribution of all processes between the Entertainment Technical group and Technical Services department, ensuring streamlined communication and successful partnerships.

Assist AV Management

Assist AV management with inter and intra-departmental communication and interaction, to include initiating processes which facilitate improvements and efficiencies.

Equipment Procurement

Provide assistance with the equipment procurement process.

Project Meetings

Attend project meetings to oversee communication and workflows, reporting back to the A/V team.

Technical Documentation

Support Audio & Video system design drafting and the creation of technical package documentation.

Asset Delivery

Supervise asset delivery and recovery during production and strike phases of events.

Team Assignments

Supervise A/V team assignments, ensuring timely completion of tasks.

Recruitment and Onboarding

Provide support for recruitment, onboarding, and supervision of project-hire staff.

A/V Locations

Supervise use of A/V locations at both USH and the Entertainment Production Center, including audio/video inventory.

Liaison Support

Provide liaison support between the A/V team and other departments when applicable.

Additional Duties

Perform other duties as assigned.

Requirements

Qualifications/Requirements:

  1. Minimum 3 years' experience in theatrical or entertainment production.
  2. Strong leadership, communication, and organization skills.
  3. Ability to plan and prioritize projects, schedules, and workflows.
  4. Must be available to work weekends, holidays, and nights as required.