Restaurant Operations Manager
3 weeks ago
We are seeking a highly skilled Restaurant Operations Manager to join our team at Accor. As a key member of our leadership team, you will be responsible for driving business growth and excellence in our restaurants.
Key Responsibilities:
- Develop and implement effective resource planning strategies to optimize team performance and efficiency.
- Lead and mentor Restaurant Service Operations teams to achieve exceptional service standards and guest satisfaction.
- Supervise and delegate duties to ensure brand standards are consistently maintained across all outlets.
- Regularly review house counts, forecasts, and VIP lists to inform daily operations and communicate effectively with all teams.
- Liaise with the kitchen team to ensure the highest standards of food quality and visual appeal.
- Foster a culture of continuous improvement, focusing on guest feedback and satisfaction scores.
Requirements:
- Minimum 2 years of experience in a similar role, preferably in the hospitality industry.
- Degree in hospitality management or a related field.
- Strong knowledge of Restaurant Service Operations and a passion for delivering exceptional guest experiences.
- Excellent interpersonal and problem-solving skills, with the ability to lead by example.
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