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Customer Service Representative

2 months ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Ali & Sons Co Full time

At Ali & Sons Co, we work with some of the most well-known and prestigious automotive brands in the world. The companies we work with are globally recognised for quality, reliability, and sophistication, and for many of them we are the sole distribution agent in the UAE.

With our automotive clients, we strive to provide customers with the best experiences possible driven by high-tech showrooms, world-leading after-sales support, and comprehensive guidance through every stage of the buying process.

Job Info
  • Job Category: Administrative

We are seeking a highly skilled and experienced professional to join our team as a Receptionist. As a key member of our administrative team, you will be responsible for providing exceptional customer service and support to our clients and colleagues.

Key Responsibilities:

  • Provide administrative support to the team, including answering phone calls, responding to emails, and maintaining accurate records.
  • Assist with customer inquiries and resolve issues in a timely and professional manner.
  • Develop and maintain strong relationships with clients and colleagues to ensure excellent customer service and support.
  • Stay up-to-date with industry trends and developments to provide expert advice and guidance to clients.

Requirements:

  • High school diploma or equivalent required.
  • Minimum 2 years of experience in a customer-facing role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.