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Hotel Operations Manager

1 month ago

Dubai, Dubai, United Arab Emirates Precision Hire Solution Full time

Job Summary

We are seeking a highly skilled and experienced General Manager to lead our hotel team and drive business growth. As a key member of our management team, you will be responsible for maximizing sales and revenue, driving financial returns, and ensuring exceptional guest experiences.

Key Responsibilities

People

  • Develop and implement strategies to increase team engagement and motivation.
  • Establish performance and development goals for team members and provide coaching and feedback to enhance performance.
  • Oversee HR-related actions and ensure compliance with company policies.

Guest Experience

  • Drive improvement in guest satisfaction goals and maintain compliance with brand and service standards.
  • Collaborate with colleagues to establish and implement services and programs that meet or exceed guest expectations.

Financial

  • Prepare annual capital cash flow and sales and marketing plans to accurately forecast budgets.
  • Analyze financial data to drive revenue growth and maximize return on investment.

Responsible Business

  • Ensure a safe and secure environment for guests, colleagues, and hotel assets.
  • Act as a public relations representative to raise awareness of the hotel and brand in the local community.

Requirements

  • Bachelor's degree or higher education qualification in Hotel Administration or Business Administration.
  • Five to ten years of prior hotel management experience or equivalent combination of education and experience.
  • Must speak fluent English; other languages preferred.

If you are a motivated and experienced hotel professional looking for a new challenge, we encourage you to apply for this exciting opportunity.