Hotel Operations Director

6 hours ago


Dubai, Dubai, United Arab Emirates Kempinski Hotel Mall of the Emirates Full time
Director of Rooms Job Description

The Director of Rooms is a key member of the hotel management team responsible for ensuring the smooth and efficient operation of the Rooms Division. This includes Front Office, Housekeeping, Laundry, Spa, and Recreation departments.

Key Responsibilities:

  • Strategic Planning: Participate in the development and preparation of the hotel's strategic plan to drive business growth and profitability.
  • Budgeting and Revenue Management: Prepare and monitor the hotel's budget, ensuring effective revenue management and profit maximization.
  • Labour Cost Control: Oversee labour costs within budget limits, ensuring optimal productivity and efficiency.
  • Team Management: Manage and develop a high-performing team, including conducting interviews and creating career development plans.
  • Operational Excellence: Ensure the highest standards of quality and cleanliness in front and back-of-house areas, conducting regular walk-throughs and implementing procedures to maintain a safe and healthy working environment.
  • Communication and Collaboration: Foster effective communication and collaboration with other department heads, ensuring clear goals and objectives are understood and implemented.


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