Hotel Operations Manager
3 weeks ago
Key Responsibilities:
- Monitors and ensures the accuracy of financial accounts and the smooth operation of administrative processes.
- Provides excellent support to colleagues, ensuring a positive guest experience, even in high-pressure situations.
- Ensures the timely arrival of VIP guests and efficiently handles guest complaints.
- Collaborates with relevant departments to provide essential information and optimize room occupancy and average rates.
- Stays informed about room status and competitor activity.
Qualifications:
- Completion of a hotel management training course and relevant experience.
- Strong communication and leadership skills, with the ability to inspire and motivate staff.
- Excellent knowledge of the local area and its attractions.
- A proactive approach, with a willingness to take ownership and admit mistakes.
Work Arrangements:
Full-time employment on-site.
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