Hotel Operations Manager
4 weeks ago
Key Responsibilities:
- Guest Services: Provide exceptional service to all guests, ensuring their needs are met and resolved promptly.
- Front Office Operations: Oversee the smooth operation of the front desk, including check-in, check-out, and room assignments.
- Communication: Maintain effective communication with other departments, including housekeeping, engineering, and sales.
- Reservations and Room Management: Manage room reservations, including same-day arrivals and departures.
- Credit and Billing: Verify guest credit and billing information, ensuring accuracy and resolving any discrepancies.
- Employee Conduct and Standards: Maintain high standards of conduct, dress, and hygiene among departmental employees.
- Hotel Emergency Procedures: Understand and carry out duties in line with hotel emergency procedures.
About the Role:
This role is responsible for ensuring the smooth operation of the front office, providing exceptional guest service, and maintaining high standards of conduct among departmental employees.
-
Hotel Operations Director
3 weeks ago
Dubai, Dubai, United Arab Emirates Kempinski Hotel Mall of the Emirates Full timeDirector of Rooms Job DescriptionThe Director of Rooms is a key member of the hotel management team responsible for ensuring the smooth and efficient operation of the Rooms Division. This includes Front Office, Housekeeping, Laundry, Spa, and Recreation departments.Key Responsibilities:Strategic Planning: Participate in the development and preparation of the...
-
Hotel Operations Manager
4 weeks ago
Dubai, Dubai, United Arab Emirates 25hours Hotels Full timeHotel Leadership Opportunity25hours Hotels is seeking a seasoned General Manager to lead our 25hours Hotel One Central in Dubai. As the public face of the hotel, you will represent the company and ensure that all departments work harmoniously together. Your primary responsibility will be to manage both the hotel's strategy and operations, ensuring excellent...
-
Hotel Operations Manager
4 weeks ago
Dubai, Dubai, United Arab Emirates One&Only Resorts Full timeHotel Operations ManagerAs a key member of the One&Only Resorts team, the Hotel Operations Manager is responsible for overseeing the smooth operation of the Rooms Division. This includes coordinating administrative functions, overseeing department managers, and implementing corrective measures to improve problem areas.Key Responsibilities:Coordinate the...
-
Administrative Assistant
4 weeks ago
Dubai, Dubai, United Arab Emirates Hotel Chadstone Melbourne MGallery Full timeKey Responsibilities:As an Administrative Assistant in our Hotel Operations team, you will be responsible for providing exceptional support to our management team and ensuring the smooth day-to-day running of our hotel. Your duties will include:Screening calls and managing calendars to ensure seamless communication and organization.Coordinating travel,...
-
Hotel Operations Manager
3 weeks ago
Dubai, Dubai, United Arab Emirates Atlantis Resort Full timeKey Responsibilities:Assist the Assistant Operations Manager in overseeing the daily activities of the restaurant.Train and develop team members in luxury hotel standards.Coordinate employee schedules to ensure seamless service delivery.Implement company policies and procedures to maintain high standards.Minimize operating costs and boost employee...
-
Senior Hotel Operations Director
3 weeks ago
Dubai, Dubai, United Arab Emirates Hotel Chadstone Melbourne MGallery Full timeHotel Chadstone Melbourne MGallery Leadership OpportunityWe are seeking a highly skilled and experienced leader to join our team as a Senior Hotel General Manager. This is an exciting opportunity for a proven performer to take on a senior leadership role within our luxury hotel brand.Key Responsibilities:LeadershipProvide strategic leadership and guidance to...
-
Hotel Operations Director
4 weeks ago
Dubai, Dubai, United Arab Emirates Jobot Full timeHotel General Manager - Pre-Opening OperationsWe are a hotel management company based out of Los Angeles, California, seeking a seasoned Hotel General Manager to oversee the pre-opening operations of a new 56-room hotel property. The ideal candidate will have a proven track record in hotel management, with experience in pre-opening operations and a strong...
-
Restaurant Operations Manager
4 weeks ago
Dubai, Dubai, United Arab Emirates Mandarin Oriental Hotel Group Full timeRestaurant General Manager Job DescriptionKey Responsibilities:Assist the Director and Assistant Director of Food & Beverage in planning, organizing, and executing all aspects of food and beverage operations.Oversee all operational and administrative aspects including staffing, training, menu development, and financial performance, ensuring exceptional...
-
Financial Operations Manager
4 weeks ago
Dubai, Dubai, United Arab Emirates Mandarin Oriental Hotel Group Full timeFinancial Operations ManagerThe Mandarin Oriental Hotel Group is seeking a highly skilled Financial Operations Manager to join our team. As a key member of our finance department, you will be responsible for overseeing the hotel's financial operations, including budgeting, forecasting, and financial reporting.Key Responsibilities:Assist the Director of...
-
Hotel Operations Director
4 weeks ago
Dubai, Dubai, United Arab Emirates Talent Pal Full timeAbout UsAt Talent Pal, we strive to create unforgettable experiences for our guests. As a Hotel Operations Manager, you will play a crucial role in ensuring that our hotels exceed our guests' expectations.Your Day-to-DayAs a Hotel Operations Manager, you will be responsible for assisting the General Manager in the development, implementation, and monitoring...
-
Hotel Concierge
4 weeks ago
Dubai, Dubai, United Arab Emirates Hotel Chadstone Melbourne MGallery Full timeJob Title: Hotel ConciergeJob Summary:We are seeking a highly skilled and experienced Hotel Concierge to join our team at Hotel Chadstone Melbourne MGallery. As a Hotel Concierge, you will be responsible for providing exceptional guest service, ensuring a seamless and memorable experience for our guests.Key Responsibilities:Supervise and direct Concierge,...
-
Hotel Operations Trainee
4 weeks ago
Dubai, Dubai, United Arab Emirates MARRIOTT International Full timeUnlock Your Potential with Marriott InternationalAre you a current college or university student looking to gain hands-on experience in the exciting world of hotel management? Our Hotel Internship Program is the perfect opportunity for you to build upon your classroom studies and learn first-hand about a hotel's operations. Key Highlights:Gain practical...
-
Hotel Ambassador
4 weeks ago
Dubai, Dubai, United Arab Emirates Paramount Hotel Full timeJob SummaryWe are seeking a highly skilled and experienced Guest Services Representative to join our team at Paramount Hotel. As a Guest Services Representative, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide comprehensive knowledge of the...
-
Duty Manager
4 weeks ago
Dubai, Dubai, United Arab Emirates FIVE Hotels and Resorts Full timeJob SummaryWe are seeking a highly skilled Duty Manager to join our team at FIVE Hotels and Resorts. As a key member of our management team, you will be responsible for ensuring the smooth operation of our hotel, providing exceptional guest experiences, and leading a team of dedicated staff.Key ResponsibilitiesGuest Relations: Develop and maintain strong...
-
Hotel Operations Manager
3 weeks ago
Dubai, Dubai, United Arab Emirates AccorHotel Full timeKey Responsibilities:Monitors and ensures the accuracy of financial accounts and the smooth operation of administrative processes.Provides excellent support to colleagues, ensuring a positive guest experience, even in high-pressure situations.Ensures the timely arrival of VIP guests and efficiently handles guest complaints.Collaborates with relevant...
-
Hotel Operations Assistant
4 weeks ago
Dubai, Dubai, United Arab Emirates Hyatt Hotels Corporation Full timeJob SummaryAs an Assistant Manager at Hyatt International, you will play a crucial role in ensuring the efficient operation of the department. Your primary responsibility will be to assist the Assistant Front Office Manager in managing the day-to-day activities of the Front Desk.Key ResponsibilitiesAssist in managing the Front Desk operations to meet...
-
Hotel Ambassador
1 month ago
Dubai, Dubai, United Arab Emirates Kempinski Hotel Mall of the Emirates Full timeJob Title: Lady In RedThe Lady In Red is a prestigious role at Kempinski Hotel Mall of the Emirates, embodying the essence of the Hotel Ambassador. As an extended arm of the General Manager, this esteemed individual welcomes, meets, and farewells hotel guests, providing exceptional service standards. The Lady In Red is empowered to take immediate decisions...
-
Housekeeping Operations Manager
1 month ago
Dubai, Dubai, United Arab Emirates Kempinski Hotel & Residences Palm Jumeirah Full timeHousekeeping Supervisor Job DescriptionThe Housekeeping Supervisor is a key member of the Housekeeping Department, responsible for ensuring the highest standards of cleanliness and guest satisfaction in the hotel's public areas and floors.Key Responsibilities:Leadership and Supervision: Direct the work assignments of supervisory and non-supervisory staff to...
-
Hotel Ambassador
2 months ago
Dubai, Dubai, United Arab Emirates Kempinski Hotel Mall of the Emirates Full timeJob Title: Lady in RedThe Lady in Red is a prestigious role at Kempinski Hotel Mall of the Emirates, embodying the essence of the Hotel Ambassador. As an extended arm of the General Manager, this esteemed individual welcomes, meets, and farewells hotel guests, ensuring seamless communication and exceptional service standards.Key Responsibilities:Hotel...
-
Hotel Operations Manager
4 weeks ago
Dubai, Dubai, United Arab Emirates Accor- North & Central America Full timeKey Responsibilities:As a Front Office Manager at Accor-North & Central America, you will be responsible for leading a team of hospitality professionals to deliver exceptional guest experiences. Your key responsibilities will include:Team Leadership: Supervise and motivate a team of front office staff to ensure seamless guest check-in and check-out...