Guest Experience Coordinator

Job Title: Guest Services CoordinatorCompany Overview: Nour Arjaan by Rotana prioritizes guest satisfaction and strives to deliver exceptional experiences.Job Description: As a Guest Services Coordinator, you will be responsible for ensuring smooth service delivery through effective communication with departments. This includes receiving each guest call,...

Welcome guests and ensureefficient friendly and professional service during checkin checkoutand throughout their stay;Use your elevatedemotional intelligence to create personalised and memorableexperiences that will excite and delightguests;Provide high standard of service to allhotel guests with your luxury attitude  specificallyanticipating and...

Key ResponsibilitiesAs a Customer Experience Representative, your key responsibilities will include:Receiving guests in a professional and friendly manner, exceeding guest expectations from arrival through to departure.Maintaining effective communication with all related departments to ensure smooth service delivery.Maintaining up-to-date knowledge of the...

We are currently seeking a motivated Housekeeping Coordinator to support our laundry operations. This role involves coordinating the smooth operation of our laundry facilities, ensuring that all tasks are completed efficiently and effectively.Your primary responsibility will be to manage flat iron equipment, fold linen according to hotel standards, and...

Role and ResponsibilitiesAs a Spa Attendant at Rotana Hotels, your primary responsibility will be to ensure the smooth operation of the spa area, providing exceptional customer service and maintaining high standards of cleanliness and hygiene. You will work closely with the spa team to coordinate daily operations, manage 'back of house' duties, and prepare...

About the JobWe are seeking a skilled and customer-focused leader to join our team as a Team Leader in the Front Office Department at Fujairah Rotana Resort & Spa.The ideal candidate will have a degree in hospitality and previous experience working in the Front Office. They will be responsible for providing professional and customer-focused service to...

Job Description:We are looking for a skilled Waiter who can deliver exceptional service to our guests in El-Fujairah, UAE. The ideal candidate should have excellent communication and customer service skills, a strong work ethic, and the ability to work effectively in a fast-paced environment.About the Role:This is an exciting opportunity to join our team as...

RequirementsTo be considered for the role of Guest Services Associate, you will need to possess the following qualifications and experience:Diploma in hospitality or vocational training in the concierge section within a hotel.Good English communication skills.Strong interpersonal abilities.The ideal candidate will be customer-driven with a courteous,...

About the RoleWe are seeking a highly motivated and organized Concierge and Guest Liaison to join our team at Nour Arjaan by Rotana. In this role, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Some of your key responsibilities will include:Providing professional and courteous...

Essential SkillsYou should ideally have a diploma/degree in hospitality or vocational training in food & beverage with previous experience as a Waiter / Waitress in a high-volume restaurant.Strong verbal communication skills for interacting with guests and coworkers.Multitasking skills for managing multiple tables and tasks simultaneously during busy service...

About UsWe're a leading global hotel company that owns one of the world's most iconic brands – InterContinental. Our mission is to create warm and sophisticated experiences for those seeking a richer perspective on the world. At IHG, we believe in making every guest feel welcome and valued, no matter where they come from.Your RoleAs a Fitness Instructor at...

Our jobs aren't just about givingguests a clean room and a freshly made bed. Instead, we want tobuild an experience that is memorable and unique. Our GuestEnvironment Experts are skilled in a wide range of housekeepingfunctions with responsibility for maintaining the appearance andcleanliness of the whole hotel. They are empowered to move abouttheir space...

About This RoleWe are seeking a highly skilled Spa Receptionist to join our team at the InterContinental Fujairah Resort. As a key member of our spa team, you will be responsible for providing exceptional customer service, handling guest inquiries, and maintaining a seamless check-in and payment process.This is an exciting opportunity to work in a dynamic...

Assists in the creation of and work within the established annual Training budget.Monitors and evaluates training expenditure to ensure hotel cost efficiency and cost benefitAssesses the return of investment of any training program before and after implementation.Aligns current training and development programs to effectively impact key business...

Assists in the creation of and work within the established annual Training budget.Monitors and evaluates training expenditure to ensure hotel cost efficiency and cost benefit.Assesses the return of investment of any training program before and after implementation.Aligns current training and development programs to effectively impact key business...

About UsWe are IHG Hotels & Resorts, a leading global hotel brand with a rich history of pioneering luxury travel since the 1940s. Our passion for culture and diversity drives us to create inspiring experiences that cater to those seeking a richer perspective on the world.The RoleWe are seeking a motivated and enthusiastic individual to join our team as a...

Job Summary:This role requires a skilled Server who can provide exceptional service and maintain high standards of quality in food and beverage preparation.Main Responsibilities:Assist guests with menu item information and recommendations.Maintain thorough knowledge of beverage lists, promotions, menu items, and preparation methods.FOLLOW all health and...

Job DescriptionWe are currently seeking highly motivated and self-driven individuals to join our team as Spa Attendants at Rotana Hotels. As a key member of our spa team, you will be responsible for ensuring the smooth and effective operation of the spa area, maintaining high standards of cleanliness and hygiene.The role involves coordinating with the spa...

Welcome guests and ensureefficient friendly and professional service during checkin checkoutand throughout their stay;Use your elevatedemotional intelligence to create personalised and memorableexperiences that will excite and delightguests;Provide high standard of service to allhotel guests with your luxury attitude  specificallyanticipating and...

Our pool attendant role requires strong organizational skills and attention to detail to maintain the high standards of cleanliness and safety across our pool and beach facilities.The job involves daily cleaning tasks, opening and closing procedures, and ensuring that all equipment and furniture are well-maintained and functioning properly.You will work...