Activities Sales Representative
3 weeks ago
About the Role
We are seeking a highly motivated and enthusiastic Activities Sales Representative to join our team at Anantara. As a key member of our sales team, you will be responsible for promoting and selling our range of activities to guests, ensuring a 5-star experience at all times.
Key Responsibilities
- Liaise with resort activities coordinators and managers to ensure seamless delivery of activities and services.
- Provide exceptional customer service, greeting guests and transferring them to experience centers or activity centers, while providing information on available activities.
- Sell activities to guests in accordance with agreed standards, practices, and techniques, as directed by the activities coordinator.
- Maintain a clean, tidy, and presentable activities desk and/or activity center, adhering to 5-star standards.
- Develop in-depth knowledge of on-site activities and match guest skills and abilities to maximize enjoyment.
- Complete daily, weekly, and monthly statistical reports and tracking grids for weekly and monthly reports.
- Adhere to Standard Operating Procedures and financial controls relating to the bookings system.
Requirements
- Relocation to a remote area is required.
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