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Sales Administration Coordinator
2 months ago
- Receiving and processing purchase orders, ensuring timely and accurate fulfillment.
- Issuing sales transaction invoices, maintaining accurate records and adhering to company policies.
- Verifying orders, including customers' personal information and payment details, to ensure seamless transactions.
- Communicating with customers to answer queries, obtain missing information, and provide exceptional customer service.
- Maintaining and updating sales and customer records, utilizing data to inform business decisions.
- Compiling monthly sales reports, analyzing trends and identifying areas for improvement.
- Collaborating with internal teams to expedite orders and ensure efficient operations.
- Directing feedback from customers to relevant departments, fostering a culture of continuous improvement.
- Identifying new products to add to the company's offerings, staying up-to-date on industry trends and market demands.
- Providing administrative support to the sales department, handling tasks as needed to ensure seamless operations.