Hospitality Representative
3 weeks ago
As a Lobby Ambassador at Rayhaan Hotels & Resorts, you will be responsible for delivering exceptional guest experiences from the moment they arrive. This role plays a vital part in ensuring our guests feel valued and cared for during their stay.
Key Responsibilities:
- Provide consistently professional, friendly, and engaging service to all guests
- Act as a point of contact for guests at all times, offering assistance and support as needed
- Represent the hotel's standards and interact with guests using the coffee and dates station
- Play a vital part in the Rotana Service Distinction program, welcoming guests upon arrival, escorting them to check-in, attending to guests on queue, and bidding farewell to departing guests
- Use the Tablet Registration tool to register guests on queue while waiting for their turn to check-in at the Front Desk
- Extend personal service and attention to all guests, with particular emphasis on Club Rotana, VIP guests, and Rotana Rewards guests
- Proactively meet arriving guests at the main entrance and once they exit their transportation
- Seek out revenue opportunities such as taking restaurant reservations and sales leads
- Maintain and promote up-to-date knowledge of the hotel and local services, supplying information and responding to guest queries
- Deal promptly, efficiently, and pleasantly with any queries
- Be aware of all special offers, promotions, and packages at the hotel to promote to guests
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Hospitality Professional
4 weeks ago
Dubai, Dubai, United Arab Emirates MDAR Food Company Full timeKey Responsibilities:As a member of the MDAR Food Company team, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests. Some of the key responsibilities for this role include:Communicating directly with guests, presenting menus, helping with recommendations, and answering any questions they...
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Food and Beverage Service Professional
3 weeks ago
Dubai, Dubai, United Arab Emirates Emaar Hospitality Group Full timeRoles and ResponsibilitiesThis position is responsible for delivering exceptional dining experiences in a highly empowered environment. As a representative of Emaar Hospitality Group, you will ensure that each guest becomes a happy fan of our restaurants by delighting them from welcome to farewell.To succeed in this role, you will need to possess a genuine...
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Customer Service Representative
4 weeks ago
Dubai, Dubai, United Arab Emirates AccorHotel Full timeJob Responsibilities:To deliver exceptional guest experiences by attending to their requests and resolving any issues in a timely and professional manner.Ensure seamless check-in, check-out, and farewell processes for all hotel guests, adhering to the hotel's standard operating procedures.Provide efficient and courteous cashiering services, foreign exchange...
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Sales and Business Development Representative
3 weeks ago
Dubai, Dubai, United Arab Emirates Hyatt Hotels Corporation Full timeJob Summary:We are seeking a highly motivated and results-driven Sales and Business Development Representative to join our team at Grand Hyatt Dubai. As a Sales and Business Development Representative, you will be responsible for identifying and pursuing new business opportunities, building and maintaining relationships with existing clients, and driving...
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Hospitality Ambassador
3 weeks ago
Dubai, Dubai, United Arab Emirates Shangri-La Group Full timeAbout this role:The Housekeeping and Service Representative will be responsible for ensuring our guests have a memorable experience at the Shangri-La Group.Key Responsibilities:Cleaning and Supply: Clean and supply all assigned areas according to the hotel's high standards.Room Organization: Organize, restore and restock guest rooms and other hotel areas...
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Front Office Representative
4 weeks ago
Dubai, Dubai, United Arab Emirates Novotel Hotels Full timeJob SummaryWe are seeking a highly skilled and experienced Front Office Representative to join our team at Novotel Hotels. The successful candidate will be responsible for ensuring a seamless and welcoming experience for our guests, from check-in to check-out.Key ResponsibilitiesGuest ServicesWelcome and register guests in a friendly and efficient...
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Customer Service Representative
3 weeks ago
Dubai, Dubai, United Arab Emirates Emaar Dubai Full timeRoles and ResponsibilitiesAs a Front Office Administrator at Emaar Dubai, you will be responsible for delivering exceptional Guest Experience in a highly empowered environment.Represent our brand throughout the Guest journey to deliver a flawless stay experience.Ensure that each guest becomes a happy fan of our Rooms and other facilities by delighting them...
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Customer Service Representative
4 weeks ago
Dubai, Dubai, United Arab Emirates JLL Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at JLL. As a key member of our Call Center, you will be responsible for providing exceptional customer service to internal and external customers.Key ResponsibilitiesAnswer all incoming calls and perform appropriate functions as needed; verify and update call center...
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Front of House Receptionist
3 weeks ago
Dubai, Dubai, United Arab Emirates MEFITPRO Full timeJob Summary: We are seeking a highly organized and professional Front-of-house Receptionist to join our esteemed wellness center in Dubai. The successful candidate will be the first point of contact for our members and customers, ensuring a welcoming and efficient environment.Key Responsibilities:Greeting and Welcoming: Greet and welcome clients and visitors...
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Customer Service Representative
3 weeks ago
Dubai, Dubai, United Arab Emirates Accor Full timeJob SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Accor. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their needs are met and exceeded.Key ResponsibilitiesGreet and Serve Guests: Welcome and serve guests in a...
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Customer Service Representative
3 weeks ago
Dubai, Dubai, United Arab Emirates Emaar Dubai Full timeKey ResponsibilitiesAs a Front Office Assistant at Emaar Dubai, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests. Your key responsibilities will include:Customer Service: Deliver exceptional customer service through excellent communication and interpersonal skills, creating a welcoming...
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Customer Service Representative
3 weeks ago
Dubai, Dubai, United Arab Emirates Atlantis Resort Full timeKey Responsibilities:• Provide exceptional customer service to guests in a luxury hotel setting.Requirements:• Bachelor's degree in Hospitality Management or equivalent experience in a similar role.• Proficiency in hotel reservation systems, such as Opera or similar.• Excellent communication skills and ability to converse in multiple languages,...
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Customer Service Representative
3 weeks ago
Dubai, Dubai, United Arab Emirates MARRIOTT International Full timeAbout The Ritz-CarltonThe Ritz-Carlton is a global leader in luxury hospitality, with over 100 award-winning properties worldwide. Our Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.We believe that everyone succeeds when they are empowered to be creative, thoughtful and...
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Customer Service Representative
3 weeks ago
Dubai, Dubai, United Arab Emirates Sharaf DG LLC Full timeJob Summary:As a Customer Care Executive at Sharaf DG LLC, you will play a vital role in ensuring seamless issue resolution and accurate documentation for our customer care teams. Your administrative support will be instrumental in managing customer inquiries and resolving issues to ensure customer satisfaction within the agreed TAT.Key Responsibilities:1....
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Front Office Representative
3 weeks ago
Dubai, Dubai, United Arab Emirates JUMEIRAH Full timeRoles and Responsibilities:As a Guest Services Executive with Jumeirah, you will be responsible for delivering exceptional guest experiences. Key duties include:Assisting with pre-registration, check-in, check-out activities, and extended stay requests, ensuring seamless service.Providing warm and courteous greetings to guests, either in person or over the...
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Customer Service Representative
1 month ago
Dubai, Dubai, United Arab Emirates Global Hotel Alliance Full timeCustomer Care Agent Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Care Agent for the GHA DISCOVERY programme.Key Responsibilities:Provide exceptional customer service to GHA DISCOVERY members via email, phone, and online channels.Respond to inquiries, resolve issues, and provide information on...
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Customer Service Representative
1 month ago
Dubai, Dubai, United Arab Emirates Global Hotel Alliance Full timeCustomer Care Agent Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Care Agent for the GHA DISCOVERY programme.Key Responsibilities:Provide exceptional customer service to GHA DISCOVERY members via email, phone, and online channels.Respond to inquiries, resolve issues, and provide information on...
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Customer Service Representative
4 weeks ago
Dubai, Dubai, United Arab Emirates Sharaf DG LLC Full timeJob SummaryAs a Customer Care Executive Retail Store, you will be responsible for resolving customer service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. You will ensure that appropriate changes were made to resolve customer problems and contact customers to respond to inquiries or...
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Hotel Service Representative
3 weeks ago
Dubai, Dubai, United Arab Emirates Accor Full timeAs a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences through personalized service and attention to detail. Your skills in verbal communication, problem-solving, and multitasking will be invaluable in managing guest requests and resolving issues efficiently.Key Responsibilities:Providing prompt and...
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Business Development Representative
3 weeks ago
Dubai, Dubai, United Arab Emirates Grand Hyatt Full timeJoin the dynamic team at Grand Hyatt as an Event Sales Coordinator, where you will play a key role in driving business growth and delivering exceptional customer experiences. Your primary focus will be on proactively identifying opportunities and leads, and converting them into business opportunities that meet the unique needs of our clients.As an Event...