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Technical Service Professional

2 months ago

Dubai, Dubai, United Arab Emirates Cargotec Oyj Full time

About the Role

We are seeking a skilled Service Technician to join our team at Cargotec Oyj. As a key member of our service team, you will be responsible for providing technical support and services to our customers, ensuring their equipment is running smoothly and efficiently.

Main Responsibilities

  • Provide technical support and services to customers, including equipment maintenance, repairs, and upgrades.
  • Conduct site visits to assess equipment condition and provide recommendations for improvement.
  • Collaborate with internal teams to ensure seamless service delivery and customer satisfaction.
  • Develop and maintain strong relationships with customers, understanding their needs and providing tailored solutions.
  • Stay up-to-date with industry developments, best practices, and new technologies to enhance service delivery.
  • Participate in training and development programs to enhance technical skills and knowledge.
  • Contribute to the development of service strategies and initiatives to drive business growth.

Requirements

  • Technical education or equivalent experience in a related field.
  • Minimum 2 years of experience in a technical service role, preferably in the offshore industry.
  • Strong technical knowledge and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.

About Cargotec Oyj

Cargotec Oyj is a leading provider of cargo handling solutions and services for the maritime and offshore industries. We are committed to delivering high-quality services and solutions that meet the evolving needs of our customers. As a member of our team, you will have the opportunity to work with a talented and dedicated group of professionals who share a passion for innovation and customer satisfaction.