Loyalty and CRM Strategy Leader

7 days ago


Dubai, Dubai, United Arab Emirates Al Tayer Insignia Full time

At Al Tayer Insignia, we are committed to delivering exceptional customer experiences. As our new Customer Experience Director, you will play a critical role in achieving this goal by setting strategic targets that support all business divisions.

You will lead the development and implementation of our CRM and Loyalty strategy, working closely with cross-functional teams to drive growth and revenue. Your expertise in martech and automation will enable you to optimize CRM applications, ensuring seamless customer interactions across all touchpoints.

To succeed in this role, you must have a deep understanding of customer behavior and preferences, as well as a proven ability to analyze complex data sets and identify opportunities for improvement.

As our ideal candidate, you will possess excellent communication and leadership skills, with the ability to inspire and motivate high-performing teams. You will also have a strong background in market research and analysis, with a keen eye for spotting emerging trends and opportunities.

We are looking for a highly collaborative and adaptable professional who is passionate about delivering exceptional customer experiences. If you have a track record of success in similar roles and a commitment to excellence, we encourage you to apply.



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