Assistant Manager

2 weeks ago


Dubai, Dubai, United Arab Emirates JUMEIRAH Full time
About the Role

We are seeking a highly motivated Assistant Outlet Manager to join our team at Majilis Al Fijiri, a contemporary lounge within JUMEIRAH. As a key member of our operations team, you will play a crucial role in overseeing the effective operation of the outlet.

Key Responsibilities
  • Environment and Ambiance: Develop and maintain an elegantly appointed environment, with superior staff, dedicated to providing an attentive and distinctive experience for all dining periods.
  • Guest Interaction: Maintain a friendly yet unobtrusive manner with all guests, ensuring a seamless and enjoyable experience.
  • Management and Leadership: Possess a management ability that ensures a successful handling of the outlet, including controlling reservations and seating, and ensuring consistent service techniques.
  • Inventory and Supplies: Anticipate and ensure the availability of all materials and supplies, and control the usage of food and beverage items and equipment.
  • Facilities and Equipment: Observe daily conditions of all physical facilities and equipment in the outlet, and make recommendations for corrections and improvements as needed.
  • Scheduling and Labour Management: Prepare colleague schedules, which allow for appropriate service while controlling labour costs and overtime.
  • Communication and Teamwork: Communicate with other departments to ensure a supporting team of professionals, and communicate with the Outlet Manager, Chef, and Food and Beverage Director to discuss menus, marketing strategies, and guest comments and concerns.
  • Health and Safety: Ensure a safe working environment for all colleagues within the outlet.
  • Forecasting and Revenue Management: Forecast covers and revenues, and schedule accordingly.
  • Colleague Development: Develop all colleagues for future advancement, and recommend salary adjustments, transfers, promotions, and dismissals.
  • Food and Beverage Knowledge: Understand all food and beverage items offered, including ingredients, methods of preparation, and proper service.
  • Performance Evaluations: Assist in completing and conducting performance evaluations for all colleagues.
  • Communication and Guest Relations: Maintain a daily log for communication between outlet colleagues, and promote good public relations and handle complaints or concerns of guests.
About You

The ideal candidate for this position will have the following experience and qualifications:

  • Education: Hotel School Degree or diploma or equivalent.
  • Training and Development: Train the Trainer, Up-selling skills training, HACCP.
  • Experience: A total of 4 years Food and Beverage experience, with 2 years minimum in a similar role in a 5-star international environment.
  • Cultural Competence: Experience working in a multi-cultural environment.
  • Technical Skills: Knowledge of Micros Point of Sales system.
  • Language: Arabic speaking candidate is essential.

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