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Administrative Coordinator

2 weeks ago

Dubai, Dubai, United Arab Emirates GoStride Ventures Full time

We are looking for a skilled and motivated Front Office Administrator to support our team at Karate Kid Martial Arts in Dubai. As a key member of our operations team, you will play a vital role in ensuring the smooth delivery of our services to our members.

Job Description:

  • Admissions and Administration:
    • Develop and implement efficient systems for managing admissions, membership, and related processes.
    • Provide expert guidance on membership packages, fees, and club policies to members and staff.
  • Communication and Customer Service:
    • Deliver exceptional customer service through effective communication with members, staff, and external stakeholders.
    • Manage inbound and outbound calls, emails, and other communications in a professional and efficient manner.
  • Scheduling and Coordination:
    • Coordinate and schedule martial arts classes, events, and other activities.
    • Ensure accurate and timely communication of schedules to members and instructors.
  • Reporting and Analysis:
    • Prepare and present detailed reports on attendance, membership, and other key metrics.
    • Collaborate with the management team to analyze data and identify opportunities for improvement.

Requirements:

  • Proven experience in a front office/administrative role within a martial arts or similar fitness-oriented business.
  • Exceptional communication and interpersonal skills.
  • Strong organizational abilities and attention to detail.
  • Proficient in Microsoft Office Suite and relevant administrative tools.
  • Ability to multitask and prioritize effectively in a fast-paced environment.

What We Offer:

  • Competitive salary based on experience.
  • Opportunities for professional growth within a dynamic martial arts club.