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Technical Support Specialist

2 months ago

Sharjah, Sharjah, United Arab Emirates Ducont Systems FZ LLC Full time
Key Responsibilities:

As a Technical Support Specialist at Ducont Systems FZ LLC, you will be responsible for identifying and resolving technical issues related to hardware and software solutions. Your primary goal will be to provide timely and accurate customer feedback, ensuring that customers receive the support they need to resolve their problems efficiently.

Key Skills:
  • Hardware and software troubleshooting and repair
  • Technical issue identification and resolution
  • Customer communication and feedback
  • Problem-solving and analytical skills
  • Ability to work in a fast-paced environment
  • Excellent communication and interpersonal skills
What We Offer:

At Ducont Systems FZ LLC, we offer a dynamic and supportive work environment that encourages growth and development. As a Technical Support Specialist, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer service.

Requirements:
  • 2+ years of experience in technical support or a related field
  • Strong knowledge of hardware and software solutions
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment