Front Office Ambassador
7 days ago
Sofitel Al Hamra Beach Resort seeks a highly skilled and dedicated Front Office professional to join our team.
Key Responsibilities- Guest Service: Provide exceptional service to all guests, ensuring a warm welcome and a memorable stay.
- Front Office Operations: Maintain a clean and well-organized working area, adhering to Sofitel standards.
- Communication: Utilize effective telephone etiquette and communicate with guests in a professional manner.
- Check-in/Check-out: Process guest arrivals and departures efficiently, respecting hotel procedures.
- Problem Resolution: Address guest complaints in a professional and timely manner, ensuring guest satisfaction.
- Team Collaboration: Share daily activity highlights with supervisors and managers, promoting a positive and productive work environment.
- Financial Management: Conduct a proper cashier closer, ensuring accurate financial records and a smooth handover between shifts.
- Security and Confidentiality: Maintain the confidentiality of guest information and be aware of forged currency and travelers checks.
- Knowledge and Skills: Possess a thorough understanding of the Fidelio management system and hotel facilities operating hours.
- Adaptability and Flexibility: Demonstrate flexibility and adaptability in rotating within the Front Office Department and performing various tasks.
- Language: Proficiency in English (en-US)
- Education: [Insert education requirements]
- Experience: [Insert experience requirements]
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Front Office Ambassador
7 days ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Accor Full timeAccor Job Description **Job Title:** Front Office Ambassador **Job Summary:** We are seeking a highly skilled and experienced Front Office Ambassador to join our team at Sofitel Al Hamra Beach Resort. As a Front Office Ambassador, you will be responsible for ensuring a warm welcome and exceptional service to all guests. Your primary goal will be to...
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Front Office Ambassador
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Front Desk Ambassador
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2 weeks ago
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