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PRO - Client Support Specialist
2 months ago
We are seeking a highly skilled Public Relations Officer to join our team at Gryffin Capitalist services FZE. As a key member of our after-sales process, you will be responsible for coordinating with internal and external teams to ensure seamless client experience.
Key Responsibilities- Coordinate with internal teams to process client applications and ensure timely completion of due diligence.
- Collaborate with external teams to facilitate client needs and ensure compliance with UAE laws and regulations.
- Manage client documentation, including license, visa, medical, Emirate ID, and labor permits, to ensure timely renewal.
- Develop and maintain strong relationships with clients and stakeholders to ensure excellent customer service.
- Provide administrative support to the team, including data entry, record-keeping, and reporting.
- Bachelor's degree or Diploma in any discipline.
- Minimum 2 years of experience in a PRO role with Dubai authorities (Mainland & Freezone).
- Thorough knowledge of UAE laws and regulations, including immigration processes.
- Proficiency in MS Word, Excel, and other Microsoft Office tools.
- Excellent communication and interpersonal skills.
- Strong English language verbal and written skills.
If you are a motivated and organized individual with a passion for delivering exceptional client service, we encourage you to apply for this exciting opportunity.