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PRO - Client Support Specialist

2 months ago


Dubai, Dubai, United Arab Emirates Gryffin Capitalist services FZE Full time

We are seeking a highly skilled Public Relations Officer to join our team at Gryffin Capitalist services FZE. As a key member of our after-sales process, you will be responsible for coordinating with internal and external teams to ensure seamless client experience.

Key Responsibilities
  • Coordinate with internal teams to process client applications and ensure timely completion of due diligence.
  • Collaborate with external teams to facilitate client needs and ensure compliance with UAE laws and regulations.
  • Manage client documentation, including license, visa, medical, Emirate ID, and labor permits, to ensure timely renewal.
  • Develop and maintain strong relationships with clients and stakeholders to ensure excellent customer service.
  • Provide administrative support to the team, including data entry, record-keeping, and reporting.
Requirements
  • Bachelor's degree or Diploma in any discipline.
  • Minimum 2 years of experience in a PRO role with Dubai authorities (Mainland & Freezone).
  • Thorough knowledge of UAE laws and regulations, including immigration processes.
  • Proficiency in MS Word, Excel, and other Microsoft Office tools.
  • Excellent communication and interpersonal skills.
  • Strong English language verbal and written skills.

If you are a motivated and organized individual with a passion for delivering exceptional client service, we encourage you to apply for this exciting opportunity.