Reception Team Member

7 days ago


Dubai, Dubai, United Arab Emirates Golden Sands Hotel Apartments Full time
Job Description:

We are seeking a highly skilled and experienced Reception Team Member to join our team at Golden Sands Hotel Apartments. The ideal candidate will be responsible for providing exceptional guest service, handling front office operations, and maintaining a positive and welcoming atmosphere.

Key Responsibilities:
  • Guest Service: Ensure that all guests are warmly welcomed, recognized, and maintain eye contact in accordance with hotel Brand service standards and the goals of GSHA.
  • Front Office Operations: Demonstrate comprehensive knowledge of Front Office procedures and computer system.
  • Cash Handling: Handle cash and credit transactions efficiently and accurately.
  • Communication: Use clear and effective communication skills to convey information and messages to guests and colleagues.
Required Skills and Qualifications:
  • Excellent Communication Skills: Possess excellent spoken and written communication skills to effectively interact with guests and colleagues.
  • Customer Service Skills: Provide exceptional customer service skills to ensure guest satisfaction.
  • Technical Skills: Have strong computer software proficiency to handle front office operations efficiently.


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