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Playground Team Member

1 week ago

Dubai, Dubai, United Arab Emirates We Play Arcade LLC Full time

We Play Arcade LLC is seeking a highly skilled and enthusiastic Playground Team Member to join our team. This role involves ensuring the smooth operation of our kids' playground, providing an enjoyable experience for our young guests and their families.

Key Responsibilities:
  • Guest Registration:
    • Greet and welcome guests at the reception area.
    • Assist with the registration process, including admission fees and waivers.
    • Provide information about park activities, rules, and safety guidelines.
  • Customer Care:
    • Address customer inquiries, concerns, and requests promptly and professionally.
    • Ensure a high level of customer satisfaction by being attentive and helpful.
    • Handle any issues or conflicts with diplomacy and empathy.
  • Park Operation:
    • Monitor and enforce park rules and safety protocols to ensure a secure environment.
    • Perform routine safety checks on equipment and report any maintenance needs.
    • Assist in maintaining cleanliness and organization within the park.
  • Party Organization and Support:
    • Coordinate and assist in organizing birthday parties and special events.
    • Set up party areas, including decorations, tables, and seating arrangements.
    • Ensure that party guests have a memorable and enjoyable experience.
  • First Aid and Safety:
    • Be trained in basic first aid procedures and provide assistance when needed.
    • Respond promptly to any emergencies, including contacting appropriate authorities if required.
    • Accurately handle cash transactions, including admissions, gift shop purchases, and party payments.
    • Maintain cash register records and report any discrepancies.
    • Work collaboratively with other staff members to ensure the efficient operation of the playground.
    • Assist colleagues in their tasks when needed.
  • Cleaning and Maintenance:
    • Help maintain a clean and organized play area by regularly picking up toys and sanitizing surfaces.
    • Report any maintenance or repair needs to the management.