Reception Lead

7 days ago


Dubai, Dubai, United Arab Emirates Mirrors Beauty Lounge Full time

Mirrors Beauty Lounge is committed to providing exceptional customer service and experiences for our clients. As a Reception Lead, you will play a critical role in ensuring that our front desk team is equipped to provide outstanding service and support.

Main Responsibilities:
  • Leadership: Lead and supervise the front desk team, ensuring they have the necessary skills and knowledge to provide excellent customer service.
  • Training and Development: Develop and deliver training programs to enhance the skills and knowledge of the front desk team.
  • Problem-Solving: Resolve customer complaints and issues in a timely and professional manner.
  • Quality Assurance: Monitor and maintain high standards of quality service, ensuring that all team members are adhering to company policies and procedures.


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