Catering Manager

4 days ago


Dubai, United Arab Emirates Beond Holding Limited Full time

**Job Title: Catering Manager**

**Base: Dubai, UAE**

**About Us**
BeOnd is a premium leisure airline committed to delivering a luxury travel experience that sets new benchmarks in excellence. Our mission is to redefine air travel by focusing on guest satisfaction, innovation, and the highest standards of service. We are passionate about creating unforgettable journeys and are looking for talented individuals to join our team.

**Role Overview**
We are seeking a dedicated and experienced Catering Manager to join our Ground Operations team. Reporting directly to the Head of Ground Operations, this role is pivotal in developing and managing beOnd’s catering proposition, executing the airline’s Food & Beverage (F&B) concept, and overseeing its onboard delivery. The role involves formulating policies and procedures for F&B planning and ensuring all uplifts meet beOnd’s quality criteria and international safety standards.

**Key Responsibilities**
- Oversee all catering planning and delivery activities across the Beond network to align with the in-flight dining proposition.
- Ensure that catering operations are compliant with regulatory requirements, organizational standards, and approved procedures.
- Ensure quality and integrity of uplifted meals, beverages, and dry stores, confirming adherence to contractual stipulations.
- Collaborate with the Product Committee to manage menu planning activities, including workshops with caterers, to meet cost targets and enhance guest satisfaction.
- Oversee production, translation, and content management of menu cards in alignment with Beond brand guidelines.
- Manage tenders and selection of caterers/suppliers, ensuring contract compliance with company requirements and standards.
- Work with Operations teams to define provisioning requirements and meal-loading ratios.
- Support marketing on F&B-related PR and events.
- Ensure guest satisfaction with food and beverage delivery standards, implementing corrective actions as necessary.
- Handle feedback and suggestions from passengers on F&B services.
- Update in-flight catering content in service manuals and issue notices to relevant parties as needed.
- Design, manage & control the master galley configuration/item master information in the GLP system to ensure correct and accurate planning information is available to produce detailed and accurate Galley Loading Plans which conform to Aviation Safety Regulations and stipulations by the galley manufacturers.
- Determine galley/cabin stowage space requirements and provide key input to the Design Cell when planning stowage requirements on new or retrofit aircrafts to ensure optimum stowage space allocated for the uplift of products required for inflight use.
- Manage and control catering inventory around network stations, tracking stock movements, and conducting regular audits to ensure accuracy and completeness of inventory records.

**Qualifications**
- University degree or equivalent, preferably in hospitality, business management, or logistics.
- A minimum of 5 years of airline catering experience.
- In-depth understanding of airline business operations, catering processes, and cost/quality considerations.
- Excellent interpersonal and communication skills, capable of interacting at all levels.
- Strong command of English, both written and spoken.
- Knowledge of procurement, negotiation, budgeting, and P&L analysis.

**Working Conditions**
- Willingness to work flexible hours to accommodate global time zones.
- Availability for travel and work from various locations as needed.

**Ready to Join Us?


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