Customer Experience Analyst

Job Purpose: The Customer Insights Analyst will be responsible for developing the data infrastructure behind the customer-centric marketing business and improving the marketing data lifecycle, from the way data is extracted and prepared to the way analysis is performed and presented. Along with the marketing enablement team, develop and map out the data...

*Responsibilities:* 1. Respond to inbound calls promptly and professionally in both English and Arabic. 2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction. 3. Assist customers with product information, troubleshooting, and technical support. 4. Accurately record customer...

We are currently looking for Customer Care Analyst to join one of our clients in Dubai. Mode of Employment : Outsource through REACH Work Location: Dubai Contract Duration : 6 months extendable *Deliver effective contribution results by suggesting areas of improvements, enhancements, identify process gaps on services available and data analysis. *Liaise...

We are currently looking for Customer Care Analyst to join one of our clients in Dubai. Mode of Employment : Outsource through REACH Work Location: Dubai Contract Duration : 6 months extendable **Job Description**: - Deliver effective contribution to DBCX CX results by suggesting areas of improvements, enhancements, identify process gaps on services...

**Job Opportunity: Business Analyst - Money Transfer for Retail Customers** Location: Dubai, United Arab Emirates Industry: Banking Are you ready to make an impact in the payments industry? Join our team as a Business Analyst and play a vital role in transforming retail money transfer processes while ensuring compliance and enhancing customer...

**ROLE SUMMARY** The Customer Service Analyst is the interface between commercial functions particularly with KAMs, NIPs and Intercompany Operations, Regional Logistics Operations, Regional Demand & Supply Planning and mainly with customers for Gulf and Pfizer Exports BV model across AFME for mRNA and Gene Therapy business. **ROLE RESPONSIBILITIES**: -...

at least 3/4 years of experience Mid to Senior Level Technical background ideally used to reviewing specs and data. Ideally worked in a technology company. Experience in the Gaming Industry will be highly Advantageous. he Technical Business Analyst, (BA), will be responsible for owning the overall design of assigned technical projects (custom or product...

#Hiring - IT Support Analyst, to be based in Dubai! **Salary Range**: AED16,000 - AED18,000 depending on experience Our client, an international law firm, is seeking to recruit an IT Support Analyst with a high focus on delivering an excellent level of customer service. The Analyst will provide all aspects of IT support and take ownership of IT issues...

We are searching for a passionate SEO analyst to join our excellent marketing team. The SEO analyst's responsibilities include analyzing and identifying gaps in website content, optimizing pages for improved search results, building links, and supervising content creation. You should be able to identify marketing opportunities and come up with strategies to...

Join our team! We're hiring a **Revenue Analyst** to drive growth in our hotel's financial performance. **Responsibilities**: Conduct detailed analysis of hotel revenue streams, identifying trends, opportunities, and potential areas for improvement. Utilize data analytics tools to generate insightful reports on key performance indicators (KPIs) related to...

We are looking for a Billing Analyst to undertake billing operations in our accounting department. We’ll count on you to issue invoices with a high degree of accuracy to guarantee our revenue. Our Billing Analyst should have a keen eye for detail. You should also be comfortable working with little supervision to meet tight deadlines. Your goal will be to...

Overview: Payments System Analyst with API Experience Years : 8 + Years of Experience Location : Dubai We are seeking a highly motivated and skilled Payments API Integrator to join our team and play a key role in integrating various payment solutions with UAE banks through their APIs. You will be responsible for analyzing requirements, selecting...

We are looking for a Quality Analyst to join our team and help with testing products to meet our organization’s quality standards. Quality Analyst responsibilities include performing quality tests and validating test cases before products, software and systems are shipped to consumers. Ultimately, you will work with a small team to ensure our products...

Reference Code: 89819**Business Analyst - Logistics and Customs**: - Richemont- Dubai, DU, AE- PermanentRichemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewellery, fine watches and premium accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve...

**Job Title: Business Analyst - IT** **Work Location: Dubai.** **Skills required** - Business Analyst - Trade Finance - Requirement gathering - BRD - Stakeholder Management - Core System - Customer - Trade Finance - Accounts - Remittances - Lending - Treasury - Finance Migration **Job Type**: Permanent **Salary**: AED17,000.00 - AED25,000.00 per...

We are looking for an analytical and detail-oriented research analyst to assist in improving the operations and decision-making of our business. The research analyst's responsibilities include researching, collecting, analyzing, and interpreting data, and using the data to guide the business's decision-making. **Research Analyst Responsibilities**: -...

We are seeking a skilled Business Analyst with a minimum of 5 years of proven experience, ideally within the banking or exchange house sectors. Pay: Up to AED9,500.00 per month

**Business Analyst - Customer **This is a fantastic opportunity for a Customer BA to join a leading retail group in the middle east, working as part of the Digital Technology Team. You will be responsible for the functional design of Customer and marketing project streams. Formally the role includes: to elicit, analyze, specify, and validate the business...

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

**Business Analyst - Urgent Hiring** **The Business Analyst position is based in Dubai.** **Job summary** Are you a customer-centric, flexible, smart and analytical, strategic yet execution focused, hungry and passionate about e-commerce, experienced, and entrepreneurial leader with a strong work ethic? If yes, this opportunity will appeal to you. We are...