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Business Analyst

4 weeks ago

Dubai, United Arab Emirates Pentabell Full time

**Job Opportunity: Business Analyst - Money Transfer for Retail Customers**

Location: Dubai, United Arab Emirates
Industry: Banking

Are you ready to make an impact in the payments industry? Join our team as a Business Analyst and play a vital role in transforming retail money transfer processes while ensuring compliance and enhancing customer satisfaction.

Retail Money Transfer Support (70%):

- Define and document business requirements.
- Manage user stories and product backlogs in Agile settings.
- Coordinate with development teams for timely delivery.
- Ensure smooth release processes, including production testing and validations.
- Support compliance and analyze regulatory guidelines.
- Swiftly address customer-related issues and incidents.

Project Management Support (30%):

- Organize project updates with stakeholders.
- Maintain project trackers and ensure timely deliverables.
- Manage regulatory communications and governance materials.
- Support audits and evolving project priorities.

**Key Requirements**
- 4-7 years of experience in payments and business analysis.
- Expertise in money transfer systems and retail payments.
- Proficiency in Azure, Agile methodologies, MS Excel, and PowerPoint.
- Strong communication and project management skills.

This is your chance to lead innovations in retail money transfer solutions and be part of a fast-paced, dynamic environment.

Pay: AED3,500.00 - AED4,500.00 per month