Voice of The Customer Analyst

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

Job Purpose: The Customer Insights Analyst will be responsible for developing the data infrastructure behind the customer-centric marketing business and improving the marketing data lifecycle, from the way data is extracted and prepared to the way analysis is performed and presented. Along with the marketing enablement team, develop and map out the data...

looking for an English female voice-over for a video project for one day only kindly include link to your work **Job Type**: Temporary Contract length: 1 day **Salary**: Up to AED1,000.00 per day Ability to commute/relocate: - Dubai: Reliably commute or planning to relocate before starting work (required)

**Responsibilities**: - Provide accurate and helpful information to customers regarding product and service inquiries, billing, and other issues - Resolve customer complaints and issues with empathy and efficiency - Escalate customer complaints and issues to the appropriate department when necessary - Keep accurate records of customer interactions and...

**JD for MIS Analyst** An MIS Executive is a professional who is responsible for maintaining the existing MIS of an organization. Experience : 3+ YEARS of experience working as a MIS Executive or MIS analyst Language Preference: English & Hindi **Responsibilities**: - Provide support and maintenance to existing management information systems (MIS). -...

We are currently looking for Customer Care Analyst to join one of our clients in Dubai. Mode of Employment : Outsource through REACH Work Location: Dubai Contract Duration : 6 months extendable *Deliver effective contribution results by suggesting areas of improvements, enhancements, identify process gaps on services available and data analysis. *Liaise...

**Business Analyst - Customer **This is a fantastic opportunity for a Customer BA to join a leading retail group in the middle east, working as part of the Digital Technology Team. You will be responsible for the functional design of Customer and marketing project streams. Formally the role includes: to elicit, analyze, specify, and validate the business...

Lead, Enterprise Operations (Voice Service Engineering) **Our Purpose** We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions,...

Greetings from DPL Group. Am Zabin - Freelance recruiter on look for Quality Analyst for a leading property developer in Dubai, - Monitoring quality of calls made by Wealth Advisors - Adheres to laid narrative of Service Quality Plan - Listening to call recordings and provide scores as per the decided metrics - Convert the scores into feedback and convey it...

We are looking for a customer-oriented service representative. - Manage large volume of incoming calls. - Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries. - Directs visitors by maintaining employee and department directories; giving instructions. - Maintains safe and clean reception area by complying with...

Required Qualifications CERTIFIED OSINT EXPERT (With Geopolitical Analysis Experience) **Job Description**: **GEOPOLITICAL ANALYST**: **Dubai** **Job-Code: TRC - 315** ***POSITION SPECIFICATION**: - Job Title : Geopolitical analyst - Job Location : Dubai - Experience Needed : 2 to 3 years - Job Type : Temporary / On-site ("in office" assignment) -...

**Position**: Credit Analyst **Location**: Dubai **Department**: Credit Ratings **Role Overview**: The Rating Analyst will be responsible for analyzing the creditworthiness of various entities, including corporations and financial institutions. This role involves assessing financial statements, market trends, and economic factors to determine the risk of...

Job Purpose: At Emirates, we believe in connecting the world, to, and through, our global hub in Dubai; and in constantly innovating to ensure our customers ‘Fly Better’. Do you want to play a part in that journey and become a part of expanding our services? Join us in cosmopolitan Dubai and make your mark on the aviation world by taking Emirates to the...

Summary You will be responsible for analyzing and forecasting revenue trends, supporting business decision-making. The Revenue Analyst will collaborate with various departments to optimize revenue streams and maintain financial models. Additionally, the role involves regular reporting on key performance indicators to aid in strategic planning. Perform...

**BLUECHIP GROUP OF COMPANIES** (a company with roots in many verticals such as Financial Consultation, Business Setup, and Real Estate) is looking for an outstanding, dynamic, and dedicated Financial Analyst to join the team and work full-time in the company. - **Duties/Responsibilities**:_ - Analyses business and financial data. - Creates financial models...

Analyst, Revenue (14589) At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every...

Job Purpose: Audit Analyst (Information Technology Audits) Do you want to be part of one of the leading and fastest growing global brands based in one of the world’s most exciting and vibrant cities? A world where ambitions fly high, and our people are at the centre of what we do? We have an opportunity for a position within our internal audit team and are...

We are currently looking for Customer Care Analyst to join one of our clients in Dubai. Mode of Employment : Outsource through REACH Work Location: Dubai Contract Duration : 6 months extendable **Job Description**: - Deliver effective contribution to DBCX CX results by suggesting areas of improvements, enhancements, identify process gaps on services...

Marex is a diversified global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and financial markets. The Group provides comprehensive breadth and depth of coverage across four core services: Market Making, Clearing, Hedging and Investment Solutions and Agency and...

**In this role, you will**: - Analyse data and provide insights to support pricing decisions and market positioning - Assist the Pricing Manager in design and maintenance of a pricing model - Work closely with finance and operations teams to analyse and understand the cost structure of the departments, Incorporate insights obtained into pricing model -...