Customer Relations Representative

1 month ago


Sharjah, United Arab Emirates VINAY FASHION Full time

**Position**: Customer Relationship Executive

**Location**: Sharjah, UAE

**Job Type**: Full-time

**Job Summary**:
As a Customer Relationship Executive at Vinay Fashion, you will be responsible for maintaining and enhancing relationships with our clients. You will provide exceptional customer service, address inquiries, resolve issues, and ensure customer satisfaction.

**Responsibilities**:

- Serve as the main point of contact between the company and clients.
- Utilize CRM software and customer databases to maintain accurate customer records and track customer preferences.
- Address client inquiries, concerns, and complaints in a timely and professional manner.
- Develop tailored solutions to meet client needs and expectations.
- Follow up with customers to ensure their satisfaction.
- Assist in generating leads and prospecting new clients.
- Maintain positive relationships with clients and stakeholders.
- Support other company duties as needed.

**Qualifications**:

- **This position is open to UAE Nationals only.**:

- Bachelor's degree in Business Administration, Marketing, or a related field.
- Previous experience in customer service or client relations is preferred.
- Strong communication and interpersonal skills.
- Ability to handle customer inquiries and complaints effectively.
- Proficiency in using CRM software.
- Friendly and professional demeanor.
- Availability to work flexible hours, including weekends and holidays.

**Benefits**:

- Competitive salary.
- Employee discount.
- Training and development opportunities.
- Health and wellness benefits.

Pay: Up to AED6,000.00 per month

**Experience**:

- Customer Relation Management: 2 years (required)

**Language**:

- Arabic (required)

Application Deadline: 15/11/2024



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