![Abu Dhabi Islamic Bank](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
4 weeks ago
Customer Service Representative
**Role: Customer Service Representative**
**Location**: Sharjah
**Role Purpose**:
To welcome and greet incoming customers and guide the customers to the service points so as to deliver quality service while projecting ADIB's professional image in all interpersonal dealings.
**Key Accountabilities of the role**
These are the main responsibilities of this role:
**RESPONSIBILITIES**:
**Greater**:Welcome & greet the walk-in customers and inquire and understand his/her needs.
**Customer Guidance & Managing Floor**:
- direct clients to alternative channels (Digital Channels).
- ensure client have all needed docs before wasting time in waiting and taking queue.
- Handle the customers in a pleasant manner and escort them to the concerned staff.
- problems evaluation.
- Customer anger management.
**Branch Assistance and Support**:
- Ambassador to handle the QMS Tokens
- Provide assistance to Help Desk counters.
- Manage the Queue at teller counters and waiting time at customer service areas.
**ADIB Branches Look and Feel**:ensure the branch the guideline book of look and feel.
Perform any other responsibilities entrusted by branch management from time to time.
**Specialist Skills / Technical Knowledge Required for this role**:
- Broad knowledge of ADIB's Retail Banking financial products & services
- Fair knowledge of ADIB's Operational Policies & Procedures
- Excellent knowledge in ADIB alternative channels (mobile/ chatbot/ ITM/ CCDM) and the services offered on these channels
- Excellent knowledge in ADIB alternative channels (mobile/ chatbot/ ITM/ CCDM) and the services offered on these channels
- Good Knowledge of UAE banking practices, regulations & risks
- Fair knowledge of service standards
- Knowledge of Anti-Money laundering regulations issued by the UAE Central Bank and other regulatory authorities
- Knowledge of Cross Sales
- Computer skills
Job ID 300002173961731
-
Customer Service Representative
1 week ago
Sharjah, United Arab Emirates Creative Closets Trading Full timeWe are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers...
-
Customer Service Representative
2 weeks ago
Sharjah, United Arab Emirates Mobisoft Telesolutions Full timePositions: Customer Service Representative - Mandarin Customer Support Representative - Mandarin Back Office Representative - Mandarin Relevant Experience in Banking/ Finance/ Forex Sales is an advantage for this role! **Must be able to speak, read and write Mandarin (Chinese Language)** If you are interested please send your resume in WhatsApp to...
-
Customer Service Representative
2 weeks ago
Sharjah, United Arab Emirates Gaelan Medical Care One Day Surgery Hospital Full time**The customer care representative is responsible for providing customer service and support to healthcare customers. The representative will be responsible for responding to customer inquiries, providing information about products and services, and resolving customer issues.** - Answer incoming calls from customers - Assist customers with requests for...
-
Customer Service Representative
3 weeks ago
Sharjah, United Arab Emirates Mobisoft Telesolutions Full timeWe are having a **walk-in interview **on **15th July (Friday) and 18th July (Monday)!** Positions: Customer Service Representative Customer Solution Representative **Requirements**: Must be able to speak, read, and write both Mandarin and English Contact in WhatsApp (no calls) for the location - +971 529043810
-
Customer Service Representative
5 days ago
Sharjah, Sharjah, United Arab Emirates Client Of Talentmate Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.
-
Customer Service Representative
2 weeks ago
Sharjah, United Arab Emirates Erick Trading Full timeMaintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...
-
Customer Service Representative
5 days ago
Sharjah, Sharjah, United Arab Emirates AL MIZAN AUTO PARTS GROUP OF COMPANIES Full timeKey Responsibilities:The Customer Service Representative will provide exceptional customer service to internal and external clients while working at AL MIZAN AUTO PARTS GROUP OF COMPANIES. The representative will interact with customers to understand their needs and concerns, respond promptly to their queries, and resolve any issues in a fair and timely...
-
Customer Service Representative
2 weeks ago
Sharjah, United Arab Emirates CLEAN WELL PEST CONTROL Full timeCustomer service representatives **help customers with complaints and questions, give customers information about products and services, take orders, and process returns**. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales. making/arranging schedule. **Salary**:...
-
Customer Service Representative
2 weeks ago
Sharjah, United Arab Emirates Crystal Trading Est Full timeCrystal Company is seeking a Customer Service Representative who is fluent in both English and Arabic. **Requirements**: - Fluency in both English and Arabic, spoken and written. - Strong communication skills in both languages. - Ability to effectively communicate with customers in English and Arabic. - Proficiency in writing and reading in both English...
-
Customer Service Representative
2 weeks ago
Sharjah, United Arab Emirates al qaryah auction Full timeImmediate Joiners Only ---------------------- - Field: Automotive Sectors Location: Sharjah Experience: 1-2 Years Exp in field/Working in automotive industry Responsibilities : A Customer Service Representative (CSR) is the first point of contact for any customer who has a question or an issue with a product or service the company sells. They have many...
-
Customer Service Representative
7 days ago
Sharjah, Sharjah, United Arab Emirates A.A Joyland (Pvt) Ltd Full timeAbout the CompanyA.A Joyland (Pvt) Ltd is a leading company in the retail industry in the UAE. We are committed to providing exceptional customer service and creating a positive work environment for our employees.Job DescriptionAs a Customer Service Representative at A.A Joyland (Pvt) Ltd, you will be responsible for delivering exceptional customer service...
-
Customer Service Representative
7 days ago
Sharjah, Sharjah, United Arab Emirates Abroad Work Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Abroad Work.The ideal candidate will have excellent communication skills, be able to multitask, and provide top-notch customer service.Key Responsibilities:Welcome clients warmly and direct them to the appropriate beauty...
-
Customer Service Representative
5 days ago
Sharjah, Sharjah, United Arab Emirates SearchPlus HR Dubai Sharjah Full timeAbout Us:SearchPlus HR Dubai Sharjah is a leading E-Commerce BPO that offers various services to its clients. As a Customer Service Representative, you will be the face of our company, interacting with customers and providing them with exceptional support.Your primary responsibility will be to attend to customer calls, respond to their queries, and resolve...
-
Customer Service Representative
3 weeks ago
Sharjah, United Arab Emirates Gaelan Medical Care One-Day Surgery Hospital Full time**The customer care representative is responsible for providing customer service and support to healthcare customers. The representative will be responsible for responding to customer inquiries, providing information about products and services, and resolving customer issues.** - Answer incoming calls from customers - Assist customers with requests for...
-
Customer Service Representative
3 weeks ago
Sharjah, United Arab Emirates Gladius group Full time**Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records...
-
Customer Service Representative
4 weeks ago
Sharjah, United Arab Emirates GWWS Full timeServes customers by providing product and service information and resolving product and service problems. - Attracts potential customers by answering product and service questions and suggesting information about other products and services. - Opens customer accounts by recording account information. - Maintains customer records by updating account...
-
Customer Service Representative
3 weeks ago
Sharjah, United Arab Emirates Al Jeel Al Thahabi Auto Maint Workshop Full time**Job Title: Customer Service Representative and Billing Coordinator** **Responsibilities**: - Generate accurate invoices and customized quotations promptly. - Communicate with customers via various channels, addressing inquiries and scheduling appointments. - Maintain organized customer files and job cards, uploading them onto the garage management software...
-
Customer Service Representative
5 days ago
Sharjah, United Arab Emirates NABEEL PERFUMES Full timeReviewing all posts and comments shared by customers on (Instagram, Facebook) social media, liking posts and providing positive compliments to customers, or answering any questions. - Allocating GWP on orders, as well as received and sharing invoices and payment links. - Any enquires that cannot be answered, can be passed onto the respective person in...
-
Customer Service Representative
3 weeks ago
Sharjah, United Arab Emirates Al Sayara AlAlmania Auto Maintenance Center Full timeKindly Read before Applying We are looking for someone who can work in our one of garages Located in **Industrial Area 5, Sharjah** And **its 10 Hours Job** Timimg: - **9 Am - 1 pm (1pm-4pm break) 4 pm - 9pm** **6 days working - friday off** No Accommodation or Transportation provided Call Center Representative takes calls from customers answering...
-
Customer Service Representative
5 days ago
Sharjah, Sharjah, United Arab Emirates Abroad Work Full timeAbroad Work is seeking a highly skilled Customer Service Representative to join our team. The successful candidate will be responsible for delivering exceptional customer experiences, resolving issues, and maintaining accurate records.Responsibilities:Deliver exceptional customer experiences, responding to inquiries, resolving issues, and providing...