Customer Relations Officer

2 months ago


Sharjah, United Arab Emirates Fair Deal Marbles & Granite Ind. LLC. Full time

**Job Title**: Customer Relations Officer

**Location**: Sharjah, UAE

**Driving License**: UAE Driving License Required

**Job Summary**:
**Key Responsibilities**:

- Build and maintain strong, long-lasting customer relationships
- Act as the primary point of contact between the company and clients
- Address client inquiries, complaints, and issues in a timely and professional manner
- Schedule and conduct regular follow-ups and meetings with clients
- Coordinate with internal teams to ensure a seamless customer experience
- Develop strategies to improve customer satisfaction and loyalty
- Gather and document client feedback to help improve company processes and services
- Maintain accurate records of customer interactions and transactions

**Requirements**:

- Proven experience in customer relations or a similar role
- Valid UAE driving license and willingness to travel to client locations
- Strong communication and interpersonal skills
- Ability to handle challenging situations and resolve conflicts
- Proficiency in Microsoft Office and CRM software
- Knowledge of Natural Stones is a plus
- Fluent in English; additional languages (Arabic, Hindi) are an advantage

**Benefits**:

- Competitive salary and performance incentives
- Health and transportation allowance
- Training and professional development opportunities
- Vehicle & Fuel allowance provided

Pay: AED3,500.00 - AED6,000.00 per month



  • Sharjah, United Arab Emirates Pacer Management Consultancy Full time

    Position - PRO- Customs Clearing Agent (Dubai & Hamriyah) At least 5-year of custom clearance experience in Dubai & Sharjah port and customs. Strong understanding of the UAEs Import-Export and logistic market. Experience in preparing exemptions and permissions Excellent communication skills in English Writing and Speaking. Job Responsibilities: Perform...


  • Sharjah, United Arab Emirates VINAY FASHION Full time

    **Position**: Customer Relationship Executive **Location**: Sharjah, UAE **Job Type**: Full-time **Job Summary**: As a Customer Relationship Executive at Vinay Fashion, you will be responsible for maintaining and enhancing relationships with our clients. You will provide exceptional customer service, address inquiries, resolve issues, and ensure customer...


  • Sharjah, United Arab Emirates ADIB - Abu Dhabi Islamic Bank Full time

    Customer Relationship Officer **Role: Customer Relationship Officer** **Location: Sharjah** **Role Purpose**: - Managing products and service function to ensure the delivery of quality service to customers, while projecting the warm image of ADIB, maintenance of operational controls and continuous improvement in financial services and operational service...


  • Sharjah, United Arab Emirates Wahat Al Nejoum Real Estate Full time

    **Job Description: Public Relations Officer (PRO) (UAE National)** **Joining Date: December 1, 2024** **Responsibilities** - Manage attestation and legal documentation to ensure compliance with all regulatory standards. - Provide assistance with municipality-related services and act as the main point of contact for public assistance and inquiries. - Handle...


  • Sharjah, United Arab Emirates Experts Plus Recruitment Services Full time

    CUSTOMER SERVICE OFFICER- DUBAI CANDIDATES WITH OWN VISA, FAMILY VISA, FREELANCE VISA ONLY **Responsibilities**: - Excellent communication skills, both written and verbal - Deadline-driven and possess a high level of organization - Can balance multiple tasks simultaneously - Responsible for clerical and organizational task like filing, organizing,...


  • Sharjah, United Arab Emirates Dr Amal Al Qedrah Medical Center Full time

    We are seeking experienced and professional CROs to join our team. Responsibilities include: - Manage doctor schedules - Inform patients about schedule changes - Greet patients in a lively manner - Communicate with the team - Be up to date with latest technologies and cloud based softwares A friendly and outgoing personality is essential. We offer...


  • Sharjah, United Arab Emirates GERMANTECH MOTORS LLC Full time

    Job title: Public relation officer We are seeking a dynamic and highly motivatedPublic Relations Officer (PRO) to manage all PR activities and build a positive image of our company. As a PRO, you will be responsible for creating, implementing, and overseeing communication strategies to enhance the company's presence and reputation. Responsibility: -...


  • Sharjah, United Arab Emirates AL MARZOOQI HOLDING FZC Full time

    In the Hamriyah Free Zone, the Public Relations Officer (PRO) is in charge of making sure that the rules and laws governing immigration and visa processes are followed. The PRO will also be in charge of managing any PR campaigns relating to the business. - Make sure that the Hamriyah Free Zone's immigration and visa processing laws and regulations are...


  • Sharjah, United Arab Emirates El Alfy Saraya Full time

    We are a leading Contracting Company in Marble & Granite and Other Stones and we require Public Relations Officer having 5 years of experience. The requirement is at the earliest


  • Sharjah, United Arab Emirates ADIB - Abu Dhabi Islamic Bank Full time

    Customer Relationship Officer - Floater **Role: Customer Relationship Officer - Floater** **Location: Sharjah** **Role Purpose**: - Managing products and service function to ensure the delivery of quality service to customers, while projecting the warm image of ADIB, maintenance of operational controls and continuous improvement in financial services and...


  • Sharjah, United Arab Emirates Xad Technologies LLC Full time

    **ROLES & RESPONSIBILITIES**: - To deal with UAE Government bodies/ministries for any requirements as needed for the company - To represent the Company at various statutory bodies including Immigration department, Labor office, Health authorities, Chamber of Commerce, Municipality, Port authorities, Airport authorities, Electricity, Water authorities and...


  • Sharjah, United Arab Emirates Xad Technologies LLC Full time

    **Education**:BSc/BA in Public Relations, **Exp**: 3- 5 years (Arabic preferable) **Job description** **ROLES & RESPONSIBILITIES**: To follow-up all registration, renewal, cancellation or transfer of all company vehicles with traffic department. To lead in company legal matters and represent company in labor court cases. To report to the senior...


  • Sharjah, United Arab Emirates Xad Technologies LLC Full time

    **ROLES & RESPONSIBILITIES**: - To deal with UAE Government bodies/ministries for any requirements as needed for the company - To represent the Company at various statutory bodies including Immigration department, Labor office, Health authorities, Chamber of Commerce, Municipality, Port authorities, Airport authorities, Electricity, Water authorities and...


  • Sharjah, United Arab Emirates Dotline Technologies LLC Full time

    **Key Responsibilities**: - Act as the primary contact for customer calls, directing inquiries to the appropriate technical personnel. - Provide online software support to address customer queries promptly. - Maintain detailed records of customer calls and software support activities. - Prepare Quotes, invoices, and follow up on payments. - Coordinate...


  • Sharjah, United Arab Emirates Avoir HR Consultancies Full time

    Job duties and responsibilities - Capable and responsible in coordinating and liaising between the Company and relevant authorities. - Capable of responding effectively to the demands of businesses, and employees to assist with all government-related services. - Proficient in administering business facilitation on a day-to-day basis. - Capable and...


  • Sharjah, United Arab Emirates Pipecare Group Full time

    **Position Summary** To manage the processing of all work permits, visas and labour cards pertaining to employees and clients, in addition to providing a variety of administrative support tasks to the business. This role requires an excellent organization, administration and people skills with strong knowledge of the labour and immigration law of the UAE...


  • Sharjah, United Arab Emirates The Bloomington Academy Full time

    A job description for a Public Relations Officer (PRO) typically includes the following responsibilities and qualifications: **Responsibilities**: - **Media Relations**: Develop and maintain positive relationships with members of the media, including journalists, reporters, editors, and bloggers. Pitch story ideas, press releases, and other materials to...


  • Sharjah, United Arab Emirates Prime Strategy Group Full time

    **Responsibilities**: - Transaction’s processing - Preparing regular reports and analysis for your line manager. - Handling customers' inquiries in regard to payments. - Monitoring the workflow (deposit/ withdrawal process in internal systems). - Responsible for communicating and coordinating with different departments. - Responsible for customer...


  • Sharjah, United Arab Emirates Abu Dhabi Islamic Bank Full time

    Customer Relationship Officer - Buffer, SHJ **Position: Customer Relationship Officer - Buffer** **Location: Sharjah & NE Area** **Key Accountabilities of the role** **RESPONSIBILITIES**: - **Deposit account documentation.** Handle inquiries related to deposit accounts. Opening and closing of deposit accounts, ensure proper completion of forms, observe...


  • Sharjah, United Arab Emirates Xad Technologies LLC Full time

    Process and renew visas, work permits, Emirates IDs, labor cards, and other required documentation for employees. - Submit, track, and retrieve official documents related to company trade licenses, commercial permits, and other governmental needs. - Ensure compliance with UAE labor laws and immigration regulations. - Maintain accurate records of employee and...