Guest Relations Officer

Company Description Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants, three outdoor pools, a wellness hub with a fully equipped gym and four treatment...

Serving as the main point of contact for VIP Guests and ensuring hotel departments are fully briefed on their requirementsSeeking verbal feedback from customers on a regular basis and responding to all guest queries in a timely and efficient mannerKeeping close contact with guests for feedback, complaints and compliments – and following it upManaging,...

A Food & Beverage Guest Relations is responsible for making the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction.What will I be doing?As a Food & Beverage Guest Relations, you are responsible for serving guests in a...

DescriptionA Food & Beverage Guest Relations is responsible for making the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction.What will I be doing?As a Food & Beverage Guest Relations, you are responsible for serving guests...

Food & Beverage Guest Relations - Signature Restaurant - Waldorf Astoria Ras Al Khaimah An F&B; Guest Relations is responsible for making the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction. **What will I be...

Food & Beverage Guest Relations - Waldorf Astoria Ras Al Khaimah A Food & Beverage Guest Relations is responsible for making the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction. **What will I be doing?** As a Food &...

A Food & Beverage Guest Relations is responsible for make the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction. **What will I be doing?** As a Food & Beverage Guest Relations, you are responsible for serving guests in a...

Welcoming guests in a friendly and professional way - Addressing and escalating customer complaints - Providing information about facilities, programs and other services - Review arrival lists to welcome guests - Attend to special guests (e.g. VIPs) and answer their inquiries - Help prepare welcome folders with collateral (e.g. room service menus, area...

**Job Number** 23013628 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Ras Al Khaimah Al Wadi Desert, Al Mazraa, Wadi Khadija., Ras Al Khaimah, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Supports...

Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires, requests and...

**Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires, requests and...

The primary responsibility of a guest serviceagent is to provide expertise services in a courteous manner. Youare responsible for taking reservations, greeting and registeringguests, providing outstanding guest service during their stay, andsettling the guest-s account upon completion of their stay. Youwill handle all guest enquires, requests and comments...

A Food & Beverage Guest Relations is responsible for making the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction.What will I be doing?As a Food & Beverage Guest Relations, you are responsible for serving guests in a...

Guest Service Agent A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall...

Kicking off truly memorable guest experiences with the warmest of welcomesEnsure all guests’ needs and requirements are met, providing at all times a high level of guest service and satisfaction by working and liaising closely with all departmentsEstablishes and develops personal guest contact, promoting feedback and is constantly proactive in...

**KEY DUTIES AND RESPONSIBILITIES** Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are: - To anticipate guest needs, and handle guest inquiries in a helpful and...

Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

KEY ROLES & RESPONSIBILITIES - Greet the guest with a genuine smile and ask how to assist them in the center. - Provides accurate waiting times and coordinates with the supervisor to avoid delays. - Manages in person walk in customers. Escorts customers to customer service counters. - Provides accurate information about all services and upsell Greets...