Front of House/guest Relations

KEY ROLES & RESPONSIBILITIES - Greet the guest with a genuine smile and ask how to assist them in the center. - Provides accurate waiting times and coordinates with the supervisor to avoid delays. - Manages in person walk in customers. Escorts customers to customer service counters. - Provides accurate information about all services and upsell Greets...

We are looking for a proactive and customer-centric Guest Service Representative to be a part of our team. Besides providing front desk support to guests, you will also be undertaking administrative duties. As the focal point of contact for the guests, you will be addressing the guests concerns in a professional manner. **Responsibilities** - Offering front...

A Guest Relations Executive directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience.What will I be doingAs Guest Relations Executive, you will directly address the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an...

Serving as the main point of contact for VIP Guests and ensuring hotel departments are fully briefed on their requirementsSeeking verbal feedback from customers on a regular basis and responding to all guest queries in a timely and efficient mannerKeeping close contact with guests for feedback, complaints and compliments – and following it upManaging,...

Serving as the main point of contact for VIP Guests and ensuring hotel departments are fully briefed on their requirementsSeeking verbal feedback from customers on a regular basis and responding to all guest queries in a timely and efficient mannerKeeping close contact with guests for feedback, complaints and compliments – and following it upManaging,...

RESPONSIBILITIES (includes but not limited to): GUEST RELATIONS - Direct communications with guests before arrival to coordinate a smooth check-in. - Welcome guests during check-in and giving a fond farewell to guest while checkout. - Ensure that all check-ins and checkouts are handled smoothly without unnecessary delay or discomfort to any guest. - Handling...

DescriptionA Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from...

About Four Seasons Hotel Abu Dhabi at Al Maryah Island In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island \xe2\x80\x93 Abu Dhabi\xe2\x80\x99s...

The Role We are seeking an experienced and customer-focused Front Office Manager to lead our hotel's front desk operations. The ideal candidate will possess strong leadership skills, excellent organizational abilities, and a commitment to delivering exceptional guest service. Job Description: • Ensure a warm and welcoming experience for guests during...

As Front Office Supervisor , you will assistin management of daily Front Office operations and work withcustomers and Guests as part of a project used to demonstratecapabilities required in the hotel management sector. A FrontOffice Supervisor is responsible for managing the first impressionsof our Guests and, therefore, must perform the following tasks...

A Guest Service Supervisor supervises the Guest Service/Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Guest Service Supervisor, you will oversee the Guest Service/Front Office Team which is the main connection between...

A Front Office Manager supervises the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Front Office Manager, you will oversee the Front Office Team which is the main connection between the Guest, the hotel, and the...

**Job Number** 23114591 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Ras Al Khaimah Al Wadi Desert, Al Mazraa, Wadi Khadija., Ras Al Khaimah, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Supports...

DescriptionA Guest Service Supervisor supervises the Guest Service/Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out.What will I be doing?As Guest Service Supervisor, you will oversee the Guest Service/Front Office Team which is the main connection...

DescriptionA Front Office Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Front Office Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out...

DescriptionA Front Office Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Front Office Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out...

A Front Office Supervisor assists in management of daily Front Office operations and works with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector.What will I be doingAs Front Office Supervisor , you will assist in management of daily Front Office operations and work with customers and Guests as...

A Front Office Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Front Office Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and...

A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doingAs Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in...

**Responsibilities**: - Manage the guest relations team and ensure that all guests are greeted warmly and their needs are met promptly and efficiently. - Develop and implement guest relations policies and procedures to ensure that guests have an exceptional experience during their stay. - Respond to guest complaints and resolve issues in a timely and...