Guest Service Center Supervisor

2 months ago


Ras alKhaimah, United Arab Emirates Anantara Full time

Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

**Job Description**:
In this role you are a key ambassador for the hotel and the brand, and will work to create one of the most powerful first impressions for our guests. You will have a friendly and outgoing personality, and a genuine interest in meeting and taking care of guests from all over the world. You will be an information provider, diplomat, salesperson, hotel representative, and public relations agent, all of which needs to be portrayed with utmost politeness, efficiency, and friendliness. Additionally, you will monitor daily guest arrivals, ensuring all reservations are honored, requests are carried out and realistic expectations are met. You must remain up-to-date with current knowledge about all the hotel products, services and facilities including room types and rates, food and beverage outlets and promotions, spa and health club offerings. You will ensure that you and the team are fully compliant with all brand standards and Front Office Standard Operating Procedures. You will ensure that all guests are enjoying a positive and memorable experience.

**Qualifications**:

- College diploma in hotel management or related field
- Previous experience in Front Office or Guest Services
- Good Communication skills
- Experience with Front Office Systems
- Good English skills, both written and spoken



  • Ras al-Khaimah, United Arab Emirates Hilton Full time

    A Guest Service Supervisor supervises the Guest Service/Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Guest Service Supervisor, you will oversee the Guest Service/Front Office Team which is the main connection between...


  • Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Hilton Garden Inn Ras Al Khaimah Full time

    A Guest Service Supervisor is responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability.What will I be doing?A Guest Service Supervisor will be responsible for assisting management in the direction and administration of a...


  • Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Hilton Full time

    A Guest Service Supervisor is responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability.What will I be doing?A Guest Service Supervisor will be responsible for assisting management in the direction and administration of a...


  • Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Hilton Full time

    A Guest Service Supervisor is responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability.What will I be doing?A Guest Service Supervisor will be responsible for assisting management in the direction and administration of a...

  • Guest Service Officer

    1 month ago


    Ras Al Khaimah, United Arab Emirates Hotel Chadstone Melbourne MGallery Full time

    To provide a courteous, professional, efficient and flexible service at all times, following the hotel Standards of Performance.To perform all duties and tasks when rotated or assigned to another Department as per Master Task List for that Department.To be fully conversant with all services and facilities offered by the hotel.To operate the switchboard in...


  • Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates MINOR Hotels Full time

    In this role you are a key ambassador for the hotel and the brand, and will work to create one of the most powerful first impressions for our guests. You will have a friendly and outgoing personality, and a genuine interest in meeting and taking care of guests from all over the world. You will be an information provider, diplomat, salesperson, hotel...


  • Ras al-Khaimah, United Arab Emirates Hilton Full time

    Guest Service Supervisor (Food and Drink) A Guest Service Supervisor is responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability. **What will I be doing?** A Guest Service Supervisor will be responsible for assisting management...

  • Guest Service Officer

    1 month ago


    Ras Al-Khaimah, United Arab Emirates Hotel Chadstone Melbourne MGallery Full time

    To provide a courteous,professional, efficient and flexible service at all times,following the hotel Standards ofPerformance.To perform all duties and taskswhen rotated or assigned to another Department as per Master TaskList for that Department.To be fullyconversant with all services and facilities offered by thehotel.To operate the switchboard in...


  • Ras al-Khaimah, United Arab Emirates Hilton Full time

    F & B - Guest Service Supervisor A F & B - Guest Service Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met. **What will I be doing?** As a F & B - Guest Service Supervisor, you are responsible for...


  • Ras al-Khaimah, United Arab Emirates Hilton Full time

    A F & B - Guest Service Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met. **What will I be doing?** As a F & B - Guest Service Supervisor, you are responsible for supervising operations of Food and Beverage...


  • Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Hilton Full time

    F & B - Guest Service SupervisorA F & B - Guest Service Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met.What will I be doing?As a F & B - Guest Service Supervisor, you are responsible for supervising...


  • Ras Al Khaimah, United Arab Emirates Hilton Garden Inn Ras Al Khaimah Full time

    DescriptionA Guest Service Supervisor is responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability.What will I be doing?A Guest Service Supervisor will be responsible for assisting management in the direction and administration of...

  • F B

    2 months ago


    Ras Al Khaimah, United Arab Emirates HILTON HOTELS Full time

    A F&B Guest Service Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous Food and Beverage experienceCommitted to delivering high levels of customer servicePositive attitudeGood...

  • Guest Service Officer

    2 weeks ago


    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Hotel Chadstone Melbourne MGallery Full time

    Job Description:To provide a friendly and efficient service, always following the hotel's standards.To complete all assigned tasks and duties when working in different departments.To have a good understanding of all the services and facilities offered by the hotel.To operate the switchboard following the department's standards.To handle all guest...

  • Guest Service Officer

    2 weeks ago


    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Hotel Chadstone Melbourne MGallery Full time

    To provide a courteous, professional, efficient and flexible service at all times, following the hotel Standards of Performance.To perform all duties and tasks when rotated or assigned to another Department as per Master Task List for that Department.To be fully conversant with all services and facilities offered by the hotel.To operate the switchboard in...


  • Ras al-Khaimah, United Arab Emirates Anantara Full time

    Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...


  • Ras al-Khaimah, United Arab Emirates MINOR Hotels Full time

    **KEY DUTIES AND RESPONSIBILITIES** Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are: - To anticipate guest needs, and handle guest inquiries in a helpful and...

  • Guest Service Officer

    2 weeks ago


    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Hotel Chadstone Melbourne MGallery Full time

    To be an ambassador of the Front Office and of the hotel, in and outside the work place. To always keep the working area clean and well maintained. To properly use the telephone etiquette as per Sofitel standards. To attend all guests approaching the front desk in the procedure of check-in/check-out, inquiries, key handling and all related matters,...

  • IT Supervisor

    3 months ago


    Ras al-Khaimah, United Arab Emirates Hilton Full time

    IT Supervisor An IT Supervisor will be responsible for the day-to-day support of IT systems for business systems, office systems, computer networks, and telephony systems throughout the hotel. **What will I be doing?** As an IT Supervisor, you will support the IT Department in its efforts to ensure the quality and delivery of IT systems for both the hotel...

  • IT Supervisor

    3 months ago


    Ras al-Khaimah, United Arab Emirates Hilton Full time

    An IT Supervisor will be responsible for the day-to-day support of IT systems for business systems, office systems, computer networks, and telephony systems throughout the hotel. **What will I be doing?** As an IT Supervisor, you will support the IT Department in its efforts to ensure the quality and delivery of IT systems for both the hotel and its...