Customer Service Executive

6 months ago


Sharjah, United Arab Emirates Nejoum Al Jazeera Full time

Listen to customers’ concerns, issues and questions
- Resolve customers’ concerns and answer customers’ questions to your best ability
- Maintain a positive attitude and calmly respond to customers’ complaints
- Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise.
- Recommend possible products to meet the customers’ needs
- Refer issues and questions to managers if necessary.
- Prepare product and customer reports by gathering data collected during customer interactions.
- typing skills (above average) English and Arabic is required.
- experience in cars field
- Bachelor's degree in business administration

**Skills and Qualifications**

Some of the key skills for a customer service representative are:

- Personable and attentive
- Strong interpersonal skills
- Strong verbal communicator
- Familiar with the software used to connect with customers and gather their information.
- Knowledge of applicable products and markets
- Tagalog speaker and knowledgeable in English language

**Salary**: AED3,000.00 - AED3,500.00 per month

**Experience**:

- customer service: 3 years (required)

**Language**:

- Arabic speaker knowledgeable in English language (required)



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