Shipping Customer Service

MAG Container Lines is #hiring for the below role; **Shipping Customer Service Executive** with a minimum 3 years experience in Liner Shipping. **Job description / Responsibilities**: - Serve as the primary point of contact for customers, providing timely and accurate information on shipments and services. - Address customer inquiries, concerns, and...

Freight Brokers play a key role in the success of any business that involves shipping products by matching clients to reputable carriers and arranging the services. Other important Freight Broker job duties and responsibilities include: - Identifying and vetting prospective carriers to build a pipeline of service providers - Gathering information from...

The Shipping Coordinator plays a crucial role in ensuring the smooth and efficient transportation of goods from the point of origin to their final destination. This position requires strong organizational skills, attention to detail, and effective communication with various stakeholders involved in the shipping process. Key Responsibilities: Coordination of...

**Responsibilities**: - Oversee and manage all aspects of marine operations, including vessel scheduling, port operations, and cargo handling. - Agency Desk activities within include Ship Repairs, Port Services, Marine Services, Ship Survey, Anchorage Services, Cargo Handling, and Ship to Ship Services. - Liaison with Port Authorities, Customs, Immigration...

**JOB PROFILE** **Key Responsibilities**: **Strategic Planning**: Develop and implement comprehensive business development strategies to achieve company growth targets as per market expansion. **Relationship Management**: Leverage an extensive network of Shipping industry contacts to identify new business opportunities, nurture client relationships, and...

The Role **Requirements**: - Proven experience in a similar role within the maritime or logistics industry - Excellent knowledge of supply chain management, procurement processes, and maritime regulations - Strong negotiation and communication skills, with the ability to build and maintain effective relationships with stakeholders - Highly organized with...

**Job description** An Electronics trading and perfume manufacturing company is looking for a qualified professional to join the team. **Job responsibilities**: - Manage the logistics operations and coordinate transportation activities - Monitor the movement of goods and ensure they are delivered on time - Negotiate and establish contracts with suppliers,...

**Job Description**: - Clear Shipment in Mirsal 2 and Sharjah Customs, accurately. - Register the cost as required - issue the invoices accordingly and send t to customer - Coordinate with customer service and other departments - Coordinate with Customs Broker for inspection. - Control all Customs clearing Vendor accounts (Accounts with Dubai customs,...

**Customer Service Requirements**: - Must have English & Malayalam excellent command. - Proven customer support experience or experience as a Client Service Representative - Track record of over-achieving quota - Strong phone contact handling skills and active listening - Familiarity with CRM systems and practices - Customer orientation and ability to...

**For Ladies Only**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records...

**Company**: Al Qaryah Cars Auction **Location**: Sharjah **Job Title**: Custom Refund Officer **Responsibilities**: - Process and manage customs refund claims in a timely manner. - Ensure all documentation is accurate and complies with customs regulations. - Collaborate with shipping teams to verify and reconcile shipment details. - Maintain accurate...

Customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. -...

Providing excellent wait service to ensure satisfaction - Making menu recommendations, answering questions and sharing additional information with restaurant patrons - Greet and escort customers to their tables - Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies) - Inform customers about...

Clear Shipment in Mirsal 2 and Sharjah Customs Portal - Register the cost as required. - Issue the invoices accordingly and send to customer. - Coordinate with customer service and other departments when required. - Print Exits and book inspections. - Coordinate with Customs Broker for inspections. - Control all Customs clearing vendor accounts (Accounts...

We need good communication skills on handling the Whats app reservation + web site, coordinate the suppliers **Job Types**: Full-time, Part-time, Temporary Contract length: 5 months Part-time hours: 5 per week **Salary**: AED1,500.00 - AED2,000.00 per month **Experience**: - customer service: 1 year (preferred) Ability to Commute: - Sharjah...

**Job brief** We are looking for a customer-oriented service representative. **What does a Customer Service Representative do?** A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The...

We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers...

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer...

**Responsibilities**: - Provide accurate and timely information to customers regarding products, services, and company policies - Resolve customer complaints and issues efficiently and effectively - Maintain a high level of professionalism and customer service excellence at all times - Collaborate with other departments to ensure customer satisfaction and...

Customer Service Representative **Role: Customer Service Representative** **Location**: Sharjah **Role Purpose**: To welcome and greet incoming customers and guide the customers to the service points so as to deliver quality service while projecting ADIB's professional image in all interpersonal dealings. **Key Accountabilities of the role** These are...