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Customer Service Officer
5 days ago
We are seeking a presentable Arabic and English speaking female, detail-oriented and customer-focused individual to join our team as an Customer Service Executive The individual should have good communication, customer relation and problem solving skills who can executes jobs in an accurate, systematic, efficient and timely manner.
**RESPONSIBILITIES**
- Manage incoming and outgoing calls and inquiries from customers.
- Identify and assess customers’ needs to achieve satisfaction.
- Provide accurate, valid and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Follow communication procedures, guidelines and company policies.
- process the required documents and services.
- must have good experience in automobile service or any other industry as customer care executive in UAE.
**Job Types**: Full-time, Permanent
Pay: AED3,500.00 - AED3,700.00 per month
**Experience**:
- customer service: 1 year (preferred)
**Location**:
- Sharjah (preferred)
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