Customer Service Executive

5 months ago


Sharjah, United Arab Emirates HAPPY WAY MEDICAL CENTER Full time

We are urgently seeking an **FRESHER -FEMALE CUSTOMER SERVICE EXECUTIVE** to join our **CLINIC AT ROLLA STREET SHARJAH**.

**Key Responsibilities**:

- Greet and welcome patients, visitors, and vendors in a professional and friendly manner.
- Manage patient check-ins, appointments, and maintain accurate patient records.
- Answer and direct phone calls efficiently, taking messages when necessary.
- Coordinate with medical staff to ensure smooth patient flow and timely service.
- Verify insurance information and collect necessary payments.
- Maintain cleanliness and organization at the reception area.
- Handle patient inquiries and provide accurate information about clinic services.
- Ensure compliance with healthcare regulations and confidentiality policies.

**Qualifications**:

- Bachelor Degree/Diploma Required
- Strong communication skills in **English & HINDI** is essential
- Knowledge of medical terminology and healthcare processes.
- Familiarity with electronic health record (EHR) systems.
- Excellent organizational and multitasking abilities.
- Professional appearance and demeanor.

**Skills**:

- Exceptional customer service and interpersonal skills.
- Ability to handle stressful situations with calmness and efficiency.
- Basic computer skills and familiarity with office equipment.
- High attention to details.

Pay: AED1,500.00 - AED1,800.00 per month

**Experience**:

- customer service: 1 year (preferred)



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