Data Analyst- CRM

7 months ago


Dubai, United Arab Emirates Apex Employment Services Full time

**-Hiring Data Analyst
- CRM for a government entity.**

**Key Responsibilities.**
- The job holder will support the strategy and customer experience function with the analysis of market, customer, and business operational data. Build insights and co-relations across data sets to drive business improvement.
- **Customer Data Management
- **Evaluate customer data quality and define solutions to improve data quality including data clean-up and enrichment projects.
- Regularly conduct quality audits to ensure data quality.
- **Data Analytics-**- Create analytical models for descriptive and predictive analysis, customer segmentation and service delivery efficiency.
- Monitor existing customer transactions, repeat customers and loyalty drivers. Identify data driven solutions to enhance customer retention and engagement.
- Build analytical models to identify areas of process/system efficiency and operational improvement.
- **Market Research and analysis
- **Continuous review of regions real estate sector to deliver a comprehensive view of the market for the overall business.
- Provide benchmarking and price performance analysis for specific comparable products to support with product decision making.
- **Core System Support and Enhancements-**High level of proficiency in systems and solutions to properly assist in the usage to identify improvements to data collection and workflows and optimize technology solutions.

**Qualification**:Bachelor’s Degree of Business Management or Data Analytics

**Experience**:

- Min. 3 years’ experience in data analytics.
- Preferably with prior experience in technology/ software design
- Previous experience in real estate industry is a distinct advantage.

**Job Type**: Contract
Contract length: 6 months

**Salary**: Up to AED16,000.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)


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