CRM/data Analyst
2 months ago
As a CRM Data Analyst, you will be responsible for analyzing customer data to provide insights that inform our marketing strategies and improve customer engagement. You will work closely with various departments to ensure data accuracy and support decision-making processes.
**Key Responsibilities**:
- Analyze and interpret data from the CRM system to identify trends, patterns, and opportunities for improvement.
- Generate regular reports and dashboards to present findings to stakeholders.
- Collaborate with marketing, sales, and customer service teams to define KPIs and metrics for success.
- Maintain data integrity and ensure compliance with data governance policies.
- Assist in the implementation and optimization of CRM tools and processes.
- Provide training and support to team members on CRM best practices and data utilization.
- Stay updated on industry trends and emerging technologies in data analytics and CRM.
**Qualifications**:
- Bachelor’s degree in Data Science, Business Analytics, Marketing, or a related field.
- Proven experience as a data analyst, preferably in a CRM context.
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and data analysis tools (e.g., Excel, SQL, Tableau).
- Strong analytical and problem-solving skills.
- Excellent communication skills, with the ability to present complex data in a clear and concise manner.
- Attention to detail and a commitment to data accuracy.
**What We Offer**:
- Competitive salary and benefits package.
- Opportunities for professional development and career growth.
- A collaborative and innovative work environment.
- Flexible work arrangements.
Pay: AED7,000.00 - AED12,000.00 per month
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