CRM Manager Data Analyst

3 months ago


Dubai, United Arab Emirates H J Real Estates Full time

Key Responsibilities:

- Lead Management:

- Assign leads to appropriate sales representatives based on predefined criteria.
- Monitor and track the progress of leads through the sales funnel.
- Develop and implement lead nurturing strategies to maximize conversion rates.
- CRM Automation:

- Design, implement, and manage automation workflows within LeadRat CRM.
- Continuously optimize automated processes to improve efficiency and effectiveness.
- Ensure all automations are aligned with business goals and strategies.
- User Management:

- Create and manage user accounts within the CRM system.
- Define and enforce user roles and permissions to maintain data security and integrity.
- Provide training and support to users to ensure effective utilization of the CRM system.
- Data Management and Analysis:

- Ensure the accuracy and completeness of data within the CRM.
- Perform regular data audits and clean-ups.
- Generate and analyze CRM reports to provide insights and recommendations to the management team.
- System Maintenance and Improvement:

- Oversee regular maintenance and updates of the CRM system.
- Identify areas for system improvement and work with vendors or IT teams to implement changes.
- Stay up-to-date with the latest CRM trends and best practices.
- Collaboration and Communication:

- Work closely with sales, marketing, and customer service teams to ensure the CRM supports their needs.
- Act as the primary point of contact for CRM-related inquiries and issues.
- Communicate CRM updates and changes to all relevant stakeholders.

Qualifications:

- Bachelor’s degree in Business Administration, Marketing, Information Technology, or related field.
- Proven experience as a CRM Manager or similar role.
- Strong knowledge of Salesforce, Hubsport CRM or similar CRM platforms.
- Strong knowledge of PowerBI.
- Experience with CRM automation and lead management.
- Excellent analytical, organizational, and problem-solving skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Pay: AED5,000.00 - AED7,000.00 per month

**Experience**:

- CRM Manager: 3 years (preferred)
- Real Estate: 2 years (preferred)
- PowerBI: 2 years (preferred)


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