CRM & Mis Analyst

7 months ago


Dubai, United Arab Emirates OliOli Children's Museum Full time

**Position**: CRM & MIS Analyst

**Location**:Dubai, UAE

**FOUNDERS BACKGROUND**

We are young parents who have been blessed to follow our dream. Our dream is for children to be happier, more creative, more imaginative, more informed, inspired, aware, balanced and amazed. We aim to see joy on the faces of children.

**ORGANIZATIONAL DESCRIPTION**

OliOli® creates experiences that enable creative, open-ended, curious and non-judgmental play for children aged 2-11. OliOli consists of 8 interactive galleries (each containing hands-on, open-ended, thought-provoking activities.)

Embedded in the community it serves, OliOli will be a hub for issues relevant to all parents and be a rejuvenating destination for parents.

**POSITION OVERVIEW**

The MIS Analyst has an important responsibility to assess, analyze, research, implement and manage information systems across the organization.

Please note that this position requires the analyst to work on-site at our premise in Dubai.

**KEY DUTIES & RESPONSIBILITIES**
- **AUDIT, ANALYSIS, RESEARCH & IMPLEMENTATION**_
- Audit the current use of information systems in use by all departments and staff members
- Analyze and assess understand organizational functions, workflow and requirements
- Identify areas to implement changes in order of priorities, to achieve efficiencies and improved workflow
- Research optimal solutions and present reports to stakeholders for consideration and evaluation
- Project manage the Implementation new information systems including ERP modules for accounting, scheduling, HR, CRM and other
- Create Information Systems Manuals
- Staff Training (execution and co-ordination) for all Information Systems and Processes
- **INFORMATION SYSTEMS ADMINISTRATION**_
- Management of Visitor booking platform including creation and setup of new products in co-ordination with various departments, maintaining schedules, managing reporting
- Maintenance and management of Data Analytics Reporting Dashboards
- Websites management in co-ordination with marketing and external service website maintenance provider
- Liaison and point of contact with external IT hardware and security service provider
- **Traits & Characteristics**_
- Self-starter and self-motivated; thrives working in a team-oriented and collaborative environment
- Lots of positive energy; respectful of diversity; patient and empathetic; friendly; courteous
- Adaptable to perform a variety of duties
- Strong communication and presentations skills adaptable to different audience levels
- **Education & Other Requirements**_
- University Degree in Information Systems or Computer Programming
- Familiarity with SaaS, ERP environments, Reporting Tools e.g., Power BI, Tableau, SQL or equivalent
- Knowledge of Python, R or equivalent scripting languages

**Job Types**: Full-time, Permanent


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