Supervisor-banquets

7 months ago


Dubai, United Arab Emirates Marriott International, Inc Full time

**Numéro de l'Emploi** 24025497

**Catégorie d'Emploi** Food and Beverage & Culinary

**Lieu** The Ritz-Carlton Dubai International Financial Centre, DIFC off Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates AFFICHER SUR LA CARTE

**Horaire** Full-Time

**Situé à distance ?** N

**Mutation?** N

**Type de Poste** Non-Management

Assurer un travail d'équipe cohérent. Contrôler l'apparence et la tenue vestimentaire du personnel et corriger toute négligence. Communiquer avec les clients, les autres employés ou services afin d'assurer que les besoins des clients sont pris en charge. Essayer de répondre à tous les préparatifs spéciaux des banquets. Mettre en place la salle de banquet, assurer la propreté et une bonne mise en place des meubles/équipements. Contrôler et garantir la propreté, l'élégance et le respect des exigences du groupe et des standards de la compagnie dans la mise en place des tables et résoudre tout problème. Documenter toutes les informations pertinentes dans le journal du service. Aider la direction à embaucher, former, planifier, évaluer, conseiller, rappeler les règles de disciplines, motiver et accompagner les employés. Développer des relations professionnelles positives et constructives avec vos pairs ; s’unir et s’entraider afin d’atteindre les buts communs.

Suivre et appliquer toutes les politiques et procédures de sécurité de la chaîne; rapporter les problèmes de maintenance, les risques d’accident, les accidents ou les blessures; suivre les formations et obtenir les certifications requises en matière de sécurité. Veiller à ce que son uniforme et son apparence soient propres et professionnels. Respecter la confidentialité des renseignements exclusifs; protéger les biens de l’entreprise. Soutenir tous les collègues et les traiter avec dignité et respect. Soutenir l’équipe dans l’atteinte des objectifs communs. Se conformer aux attentes et aux normes d’assurance qualité. Déplacer, soulever, porter, pousser, tirer et placer des objets pesant jusqu’à 50 livres (22,7 kg) sans assistance. Aider à déplacer, soulever, porter, transporter et placer des objets pesant plus de 75 livres (34 kg). Se tenir debout, assis ou marcher pendant une période prolongée ou pour un quart de travail complet. Lire et vérifier visuellement l’information dans une variété de formats (p. ex., en petits caractères). Saisir, faire tourner et manipuler des objets de taille et de poids différents nécessitant une excellente motricité et coordination œil-main. Atteindre les objets au-dessus de la tête et au-dessous des genoux, y compris se plier, faire des rotations du corps, tirer et se baisser. Se déplacer sur des surfaces en pente, inégales ou des marches glissantes. Monter et descendre les escaliers et les rampes de service. Accueillir et reconnaître tous les clients selon les normes de l’entreprise. Parler aux autres en utilisant un langage clair, approprié et professionnel et répondre au téléphone en utilisant l’étiquette appropriée. Écouter et réagir de manière appropriée aux préoccupations des clients et aux autres employés. Utiliser un langage clair et courtois lors de toute communication. Effectuer toutes les autres tâches demandées par les responsables et qui correspondent au poste.
- Marriott International souscrit au principe de l’égalité d’accès à l’emploi. Nous sommes attachés à recruter un effectif diversifié et à soutenir une culture inclusive qui donne la priorité aux individus. Nous nous engageons à respecter des principes de non-discrimination envers tous les individus protégés, par exemple les personnes handicapées et les anciens combattants, et envers toute autre base couverte par la législation applicable._

Dans plus de 100 établissements primés à travers le monde, le personnel de l'enseigne Ritz-Carlton crée des expériences si exceptionnelles qu'elles restent gravées dans la mémoire des clients longtemps après leur séjour. L'enseigne attire les meilleurs talents de l'hôtellerie du monde entier, qui perpétuent la tradition de créer des souvenirs inoubliables. Nous avons la conviction que chaque personne peut réussir si on lui donne les moyens d'être créative, attentionnée et empathique.

Chaque jour, nous définissons la norme d'un service luxueux, exclusif et inégalé dans le monde entier. C'est notre grande fierté d'offrir à notre clientèle l'excellence en matière de confort et d'hospitalité.

Votre rôle consistera à veiller à ce que les normes d'excellence de l'enseigne Ritz-Carlton soient respectées chaque jour, de manière élégante et réfléchie. Ces normes constituent le fondement des établissements Ritz-Carlton et elles nous poussent à nous surpasser chaque jour. C'est grâce à elles et à notre conviction que notre culture contribue à notre succès que Ritz-Carlton a acquis la réputation d'une enseigne mondiale leader d


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