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Contact Centre Agent
3 weeks ago
**Job description**
**Job title: Call Centre Agents (Only contact center agents would be consider for this role*)**
**Arabic, Arabic + French and Hindi**
**Job location: Dubai, UAE**
**Job type: Full time, Permanent**
**Start date: Soon**
**Responsibilities**:
- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
- Building lasting relationships with clients and other call center team members based on trust and reliability.
**Salary**: AED7,000.00 - AED8,000.00 per month
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