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Head of Fittest Operations Sc10

5 months ago

UAE, United Arab Emirates World Food Programme Full time

**.**:
**ABOUT WFP**:
The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world **achieve Zero Hunger** in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

**WHY WORK AT WFP?**

**SAVING & CHANGING LIVES **❤
- Make a difference the world will notice._
We are driven by our mission to fight world hunger and feed people’s dreams of a brighter future.

**GLOBAL COMMUNITY**:

- Build bridges that unite people across the world._
Being part of a global, diverse and multicultural community like WFP, will continuously expose you to new ideas and perspectives.
How we deliver our mission in deep respect for personal and cultural differences and close collaboration between every member of our global team, will certainly enrich your experience and knowledge on so many levels.

**UNLIMITED POSSIBILITIES**:

- Unlock possibilities you never thought you'd find._
WFP goes anywhere it is needed and does whatever it takes to get the job done.

**LIFE-CHANGING EXPERIENCE**:

- Reach beyond yourself and discover your true potential._
WFP offers the kind of life-changing experiences you’re unlikely find in many other organizations.

**Join us to make a difference**
**Watch this video to know more about us**

**ORGANIZATIONAL CONTEXT**:
The United Nations World Food Programme (WFP) IT Emergency Preparedness and Response Branch (TECF) is responsible for preparing for, coordinating and managing WFP’s Information Technology response to emergencies, including global and often local leadership of the Emergency Telecommunications Cluster (ETC), rapid deployment of FITTEST, WFP’s IT emergency response capacity, and support the operations.

The Fast IT, Telecommunications and Coordination Support Services Team (FITTEST) is the IT emergency response capacity of WFP. FITTEST has the overall mandate to rapidly assess, build, enhance and restore communications services during emergency and steady-state operations, often within 48 hours of the onset of an emergency. In addition, and to support the provision of
communications services, FITTEST requires expertise in training, partnerships, Services for Communities (S4C) and project management in general.

**JOB PURPOSE**:
**JOB TITLE**: Head of FITTEST Operations

**TYPE OF CONTRACT**: Service Contract (SC)

**JOB LEVEL**: SC 10

**UNIT/DIVISION**: TECF

**DUTY STATION (City, Country)**: Dubai, UAE

**DURATION**: 12 months with a possibility of extension

**SALARY**: Salary starts from AED 38,579.13 per month plus medical insurance.

Under the supervision of the Head of FITTEST, the Head of FITTEST Operations leads the planning, delivery and coordination of short
- and long-term FITTEST field ICT Emergency Preparedness and Response activities. The Head of FITTEST Operations maintains and manages a pool of staff that can be deployed rapidly on demand to support with the provision of effective ICT services in emergencies or steady-state operations, allowing WFP and/or other Humanitarian Organizations to deliver their humanitarian assistance activities to affected populations quickly and effectively. The Head of FITTEST Operations needs to engage closely with stakeholders in the TEC Division, procurement units, UAE Office, vendors and country offices, to ensure the FITTEST team delivers quality standards technical projects and solutions in the field.

**KEY ACCOUNTABILITIES (not all-inclusive)**:

- Lead and manage the deployment of a team of experts to deploy standard ICT services
- in emergency operations for WFP and the wider humanitarian community, in cooperation
- with key stakeholders, without supervision.
- Act as Officer in Charge in absence of the Head of FITTEST.
- Organize travel, finance, cost recovery and hand-carry equipment for all FITTEST team members in support to missions.
- Engage with requesting WFP country offices and humanitarian organizations to identify staff and equipment required in a timely manner.
- Provide guidance to the Global/Field TEC teams in designing, budgeting, and planning of all ICT services required including assessment, coordination, management to deployment of voice and data networks, and training ensuring emergency operations are appropriately documented and recorded from beginning to closure of the response Ensure day to day processes and procedures are applied.
- Chair and represent FITTEST and WFP emergency preparedness and response team in related meetings, operational TEC Task Forces and during visits of government, embassy representatives, officials and/or universities.
- Constantly monitor the performance of emergency operations to ensure that controls are in place and resources are managed effectively.
- Lead and manage data analysis and strategic stock planning pertaining to the technical