Global Head of Air Freight
6 months ago
Work area: Operations & Customer service Location: UAE, Asia Employment Type: Full time Job ID: 22380
**Job purpose**:
As the Global Head of Air Freight at WeFreight, your primary responsibility will be to develop and implement a comprehensive global strategy aimed at driving growth and increasing market share in the air freight product segment. You will play a crucial role in leading and managing a team of country air freight heads, ensuring the successful execution of operations and adherence to strategic objectives.
**Main tasks and responsibilities**:
**Global Strategy Development and Implementation**:
- Develop and execute a global strategy for the air freight product, aligning with the overall business objectives.
- Identify market trends, customer needs, and growth opportunities to shape the strategic direction.
**Team Leadership**:
- Functionally lead and manage a team of country air freight heads, providing guidance, support, and fostering a collaborative and high-performance culture.
- Ensure effective communication and coordination between global and country-level teams.
**Cross-Functional Collaboration**:
- Collaborate with cross-functional teams to enhance service offerings, improve processes, and deliver exceptional customer experiences.
- Work closely with sales, operations, technology, and finance teams to optimize the end-to-end supply chain.
**Market Intelligence**:
- Monitor industry trends, competitor activities, and market dynamics to identify and capitalize on growth opportunities.
- Conduct regular market analysis and provide insights to the executive leadership team.
**Operations Excellence**:
- Drive operations excellence by optimizing processes, implementing best practices, and ensuring cost-effectiveness.
- Develop and implement key performance indicators (KPIs) to measure and improve the efficiency and effectiveness of air freight operations.
**Regulatory Compliance**:
- Ensure compliance with international and regional regulatory requirements related to air freight operations.
- Collaborate with legal and compliance teams to address regulatory challenges and mitigate risks.
**Financial Management**:
- Work closely with finance teams to manage budgets, control costs, and achieve financial targets.
- Implement cost-effective measures while maintaining service quality and customer satisfaction.
**Risk Management**:
Proactively identify and mitigate operational risks, working closely with risk management teams to ensure a resilient and secure ocean freight operation
**Key interactions (Internal | External)**:
External: Air Lines | Vendors | Stakeholders |Customers
Internal: Management| Finance | HR & Admin | Operations | Commercial | Sales
**Educational Requirements**:
Bachelor’s degree in Business, Supply Chain Management, or a related field. Master’s degree is
a plus.
**Language Requirements**:
English - Fluent (required)
**Background and Experience**:
- Min. 10 years experience in air freight pricing within the freight forwarding industry.
- Proven leadership experience with the ability to manage and inspire a global pricing team.
**Competencies and skills**:
- Strong leadership skills and the ability to inspire and motivate teams to achieve targets and exceed customer expectations.
- Excellent strategic thinking and problem-solving abilities, with a strong business acumen.
- Exceptional communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels.
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