Third Party Management

2 days ago


UAE, United Arab Emirates HSBC Full time

Job descriptionManager - Third Party Management (UAE National)

**About HSBC**
HSBC is one of the world’s leading banks, with a network covering 64 countries and territories and over 40 million customers worldwide. Our global reach means we offer many ways for you to develop your career. We offer an inclusive, values-led culture, tailored learning and development programmes and competitive benefits. We have roles in retail, commercial, investment and private banking and a range of operational and functional teams.

We put diversity at the heart of our business, and we take our responsibility to develop our talent seriously. Joining HSBC will give you the chance to work in a supportive environment in which we seek to develop and promote people based on merit. We will provide you with training and support to help you identify your chosen career path and realise your ambitions.

**About Global Procurement**
Procurement enables businesses and functions across the bank to maximise their value and minimise the risk from HSBC's annual USD15 billion external spend with suppliers. We do this by providing four core services designed to help our business partners 'Buy, Pay and Manage' effectively.
Procurement’s four core services include:

- Source to Contract covers activities required when buying products or services from a third party supplier. It includes identifying suitable third party suppliers that are able to deliver the required products or services in compliance with HSBC standards.
- Third Party Management defines the activities required by HSBC to manage its third parties, including risk, relationship and performance management.
- Request to Pay is a major part of Procurement Operations and responsible for processing purchase orders to support transacting with third party suppliers; invoices for payment; employee expenses, including payment and bank reconciliation processes.
- Travel Services team facilitates business travel requirements of HSBC employees in a safe, secure and cost-effective manner, through reputable travel providers. Each country has an appointed Travel Management Company (TMC) that undertakes bookings on HSBC’s behalf.

**Role Overview**
- The Third Party Management (TPM) team delivers services to HSBC’s 1st line businesses and functions, and is an on-shore capability located in HSBC’s key regions and countries. The role of the Manager - Third Party Management is to support Regional Third Party Management on Third Party Risk, Contracts Lifecycle Management (CLM), Supplier Management (SM) - collectively Third Party Management (TPM) - across the market. The role holder will: interface with key local businesses, functions and stakeholders to provide support and drive improvement across the topics underpinning TPM; tailor programs of work to improve third party management and control; provide MI and analytics from a risk, supplier management, outsourcing, and criticality perspective; support effective governance arrangements for Third Party Management and Oversight (including outsourcing oversight) across the market, and run the market level governance; and support with 1st line oversight of key third parties and regulatory matters.
- The Market COO, on behalf of CEO and the Board of Directors, retains the ultimate accountability for the risks associated with the activities provided by third parties to the entity and the TPM is responsible for delivering and leading the supporting capabilities that enable the COO to deliver on that accountability. The role holder supports Head of TPM in their responsibilities.
- The role of the TPM is to ensure the bank is protected from the risks of using external third parties by establishing framework and guidance, oversee execution is as per framework and continuously improving.
- The primary focus of the role will be to support the Source to Contract and strategic sourcing processes through data analysis.
- Ensure alignment with all key stakeholders within Procurement and the businesses/ functions on category decisions.
- Be a role model and demonstrate a positive attitude and inspire confidence when faced with uncertainty and change

**Duties & Responsibilities**
- Employ credible technical and professional best practices to achieve tangible change in TPM practices in collaboration with key business and functional stakeholders
- Establish and maintain regular COO / CRO (Chief Risk Officer) engagement to continuously monitor and improve our service
- Help ensure that the highest priority risk topics have the strongest controls and diligence, MI and reporting, e.g. sanctions screening; ISR; Business Continuity; Cyber; People Screening and conduct
- Using broad Supplier and Third Party Risk expertise, and working with Regional TPM lead, be accountable for ensuring that key risk domain controls from the TPRM Policy are implemented efficiently, consistently and effectively across the Global Businesses, Global Functions and into the end to end risk Group Th


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