Product Manager

6 months ago

UAE, United Arab Emirates HSBC Full time

-Job description

**Product Manager - Open Finance (UAE Nationals) (0000K7KN)**

**Some careers grow faster than others.**
If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.4 trillion in assets. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking for individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.
We are currently seeking an ambitious individual to join our Wealth and Personal Banking team working together to provide a world class service to our most valuable clients.

**In this role, you will**:

- Develop and implement the bank's open finance strategy in alignment with regulatory requirements and industry best practices.
- Collaborate with internal stakeholders to identify opportunities for leveraging open finance to improve customer engagement and service offerings.
- Manage relationships with third-party financial institutions and fintech partners to facilitate data sharing and integration.
- Define functional and deployment requirements, in conjunction with Software Delivery, Change Delivery, Marketing and other stakeholders to facilitate improved customer engagement.
- Refine customer experience for new capabilities in partnership with Sales & Distribution, Marketing, Product & Propositions, and other key stakeholders.
- Monitor key performance indicators related to open finance initiatives and provide regular reports to senior management.
- Stay up-to-date on industry trends and developments in open banking to maintain a competitive edge in the market.
- Lead a team of professionals dedicated to driving open finance innovation and delivering exceptional customer experiences.
Requirements

**To be successful in the role, you should meet the following requirements**:
**Knowledge / Experience**
- Experience with travel, lifestyle, and/or other consumer product development is a strong advantage. Ideally, past work experience with digital companies (e.g. Expedia, Google, Apple, Fintech style companies etc.)
- Financial services industry experience (ideally with a large corporate, within retail banking products) and strong understanding of digital business
- Experience with User Led Design, prototyping, working in Agile environment.
- Extensive experience with the range of business development activities including identifying opportunities and developing business cases, defining product or service requirements, engaging a wide range of functional experts to agree deployment approach, project execution, launch, and post launch performance measurement and management.
- Comfortable with technology including ability to translate business and customer needs to IT requirements,
- Exposure to projects that touch a range of technical platforms.
- Strong thought leadership and creativity to proactively propose new business opportunities and resolve issues.
- Competent with project planning and reporting.
- Demonstrates flexibly when addressing shifting or competing priorities.
- Proven ability to build strong relationships across stakeholder groups.
- Proven ability to influence large teams with direct leadership authority.
- Proven ability to manage third parties.
- Able to share responsibility for key decision making with a team, while accepting responsibility to drive internal decision-making processes.
- Excellent at navigating differences of opinions. Experience in developing and executing customer facing and staff facing communication.
- Strong analytical and presentation skills.

**You’ll achieve more at HSBC.**
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
Issued by The Hong Kong and Shanghai Banking Corporation Limited.

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