High End Client Experience Associate Manager

4 days ago


Dubai, United Arab Emirates Bulgari Full time

Position

**Mission**:
The High End Client Experience Associate Manager will be responsible for driving the clienteling agenda with regional responsibility to ensure successful delivery of HE client engagement, coverage and development for the region.

**Responsibilities**:

- Leverage on client portfolio analysis to set local clienteling objectives and priorities, adapting central strategy at regional level
- Oversee the definition of personalized annual client journey plans leveraging all touchpoints (O2O, gifting, events, experiences, in-store and out-of-store activities) for our clients from our top 4 HE segments
- Organise client portfolio reviews (Top Clients, New Purchasers, Lapsed Purchasers) at regional level to inform the development of robust action plans
- Build clienteling action plans by market and by store (Temple, Flagship, Regular) to grow the HE client portfolio with a strong focus on priority client clusters (e.g. top HE segments, new, locals,...)
- Ensure main HE clienteling targets / KPIs are met at market level, store level and HECM level in the region
- Manage the HE client database (ensuring data quality and accuracy)
- Accurately manage and ensure a proper allocation of the clienteling budget
- Arrange client schedules during HE events and ensure smooth follow-up
- Support in the development of client gifting and assets for clients (ie. Invitations)
- Interact and build relationships with HE clients acting as an ambassador of our HE creations.

Job responsibilities

**Qualifications**:

- At least 5 years of experience in luxury retail management or client relations, with a focus on High Jewelry & Haute Horlogerie.
- Strong background in clienteling, event management, and driving business growth through client engagement.
- Excellent communication and interpersonal skills, with the ability to manage multiple priorities in a fast-paced environment.
- Knowledge of the luxury market, competitors, and trends, along with a passion for delivering an exceptional client experience.
- JOB NUMBER***

**BULG08822**:

- COUNTRY / REGION***

**United Arab Emirates**:

- CITY***

**Dubai**:

- CONTRACT TYPE***

**Permanent**:



  • Dubai, United Arab Emirates Bulgari Full time

    **Position**: **Mission**: The High End Client Experience Associate Manager will be responsible for driving the clienteling agenda with regional responsibility to ensure successful delivery of HE client engagement, coverage and development for the region. **Responsibilities**: - Leverage on client portfolio analysis to set local clienteling objectives and...


  • Dubai, United Arab Emirates HIGH-END PROPERTIES Full time

    _HIRING!_ **Real estate Sales Executive** **HIGH END PROPERTIES** is a new company in UAE market, our agents have more than ten years of experience in the real estate industry in UAE. Our market is rapidly expanding! We are a technology-driven real estate company with an aggressive internet lead generation system and we are one of the fastest-growing...


  • Dubai, United Arab Emirates GLG Full time

    **Job Summary** The **Senior Client Solutions Associate - Arabic Speaker** role sits within our Professional Services Firms (PSF) team based in our Dubai office. We have a prestigious and sophisticated client base in the EMEA, including some of the world's top corporations, investment firms, management consultancies, and non-profits - to help them learn and...


  • Dubai, United Arab Emirates Gerson Lehrman Group Full time

    **Job Summary** The **Senior Client Solutions Associate - Arabic Speaker** role sits within our Professional Services Firms (PSF) team based in our Dubai office. We have a prestigious and sophisticated client base in the EMEA, including some of the world’s top corporations, investment firms, management consultancies, and non-profits - to help them learn...


  • Dubai, United Arab Emirates ManSci Professional Services DMCC Full time

    **Job description** About Us We believe that service in the interest of our clients is the key to strong and lasting relationships with them. To that end, everyone in the business is involved in supporting our client facing teams. This is especially so when it comes to a market defining platform we developed and launched 3 years ago, and for which we now...


  • Dubai, United Arab Emirates ManSci Professional Services DMCC Full time

    About Us We believe that service in the interest of our clients is the key to strong and lasting relationships with them. To that end, everyone in the business is involved in supporting our client facing teams. This is especially so when it comes to a market defining platform we developed and launched 3 years ago, and for which we now want to expand the...


  • Dubai, United Arab Emirates GLG Full time

    **Associate Dubai PSF** We are seeking an Arabic speaking Associate based in Dubai to support GLG's PSF business in EMEA. Associates are the engine behind GLG's Insight Network, the world's largest and most varied source of first-hand expertise. The Associate role is a fast-paced, expert-facing role. Associates help drive GLG's business forward and add...


  • Dubai, United Arab Emirates A&A Associate LLC Full time

    Join Our Team as a Client Renewals Advisor! Are you passionate about delivering exceptional customer service and ensuring client satisfaction? A&A Associate a leading business setup company, is seeking a dedicated Renewals Advisor to join our dynamic team. As a Renewals Advisor, you will be responsible for managing the renewal process for our valued...


  • Dubai, United Arab Emirates Gerson Lehrman Group Full time

    **Associate Dubai PSF** We are seeking an Arabic speaking Associate based in Dubai to support GLG’s PSF business in EMEA. Associates are the engine behind GLG’s Insight Network, the world’s largest and most varied source of first-hand expertise. The Associate role is a fast-paced, expert-facing role. Associates help drive GLG’s business forward and...

  • Recruiting Associate

    6 months ago


    Dubai, United Arab Emirates Gerson Lehrman Group Full time

    GLG is seeking an Arabic speaking Recruiting Associate to support GLG’s Professional Service Firms (PSF) business in EMEA. Part of the team based in Dubai, the Recruiting Associate will be responsible for recruiting experts for GLG Client projects to participate in 1:1 telephone consultations, private meetings and for other short term, ad-hoc consulting...

  • Account Manager

    6 months ago


    Dubai, United Arab Emirates Talent Source.ie Full time

    Account Manager Dubai - On Site Base salary + Commission Can you start Immediately? A leading manufacturer of bespoke furniture using design & latest technology is looking for an experienced Account Manager to join their team! The AM would be reporting to the BDM Manager & Operations Director. Are you an expert in building relationships at C-Suite...


  • Dubai, United Arab Emirates Cartier Full time

    Reference Code: 100366**Temporary High-End Executive**: - Dubai, DU, AE- Fixed TermThe story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105...


  • Dubai, Dubai, United Arab Emirates The Team Builders Full time

    The Team Builders is seeking an experienced and skilled Female Bartender to join their team in Dubai. This position offers a unique opportunity for the right candidate to take their mixology skills to the next level and become a valuable member of our high-end bar operations.Job OverviewWe are looking for a talented Bartender who possesses extensive...


  • Dubai, United Arab Emirates Cartier Full time

    Reference Code: 100901**High End Merchandiser Executive - TEMP**: - Dubai, DU, AE- Fixed TermThe story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105...


  • Dubai, United Arab Emirates Zia Creative Network Full time

    **Job description** 1st AC with High End Film Production **Responsibilities**: As 1st Assistant Camera (1st AC) you will be responsible for maintenance of the camera, such as keeping it clean or adjusting the focus. Your main job will also be to maintain the camera lens’ focus during each scene is called the “Focus Puller”. You will be with the...


  • Dubai, United Arab Emirates Designlab Experience Full time

    Supporting the development, implementation and evaluation of overall marketing and communications strategy and execution across the 2 brands. This is an end-to-end 360 marketing role, with understanding required across the major marketing disciplines - including but not limited to digital, social, paid advertising, PR, events and influencer. Exposure to and...


  • Dubai, Dubai, United Arab Emirates Talent Bridge HR Consultancy Dubai Full time

    Talent Bridge HR Consultancy Dubai is seeking a highly skilled and professional Receptionist to join our team at a premium VIP fitness club in Dubai, UAE. This is an exciting opportunity for the right candidate to work in a luxurious and vibrant environment within a high-end fitness club.About the Role:The successful candidate will be responsible for...

  • Client Manager

    5 months ago


    Dubai, United Arab Emirates Captain Homes Real Estate LLC Full time

    **One of the TOP Real Estate companies (Alliance by Emaar) is hiring Client Manager**: - Experienced with deep knowledge of Dubai’s leading developers - Keeping up to date with market trends, project launches, and investment options - Seen as a trusted advisor with a consultative and analytical approach - Wide network of existing investors and/ or...

  • Fitout Project Manager

    6 months ago


    Dubai, United Arab Emirates Redfish Solutions Full time

    If you are a highly-experienced Fitout Project Manager looking for the next opportunity to work with a well-renowned fitout contractor in the UAE, please read on below! **Benefits**: - Well-renowned contractor - High-profile office fitout projects - Excellent career development opportunities **Requirements**: - Ideally 5+ years' fitout project management...

  • Driver

    3 months ago


    Dubai, United Arab Emirates High End Beauty Lounge Full time

    Urgent Hiring: We are looking for a reliable company driver to assist the company with all transport-related duties. An experienced driver with the following skills and qualifications: - A valid driver’s license and at least two years of driving experience to perform the job safely - Clean, Maintains Personal Hygiene, No body odor, this is very...