Vehicle Leasing Sales Executive

5 months ago


Dubai, United Arab Emirates Byroad Full time

Job Title: Vehicle Leasing Sales Executive

Job Summary:
We are seeking an experienced sales person who is a performance-driven and organized individual to join our team as a Leasing Sales Executive. In this role you will primarily be responsible for closing long term car-leasing contracts, maintaining a high KPI, providing exceptional customer service, and ensuring smooth and efficient leasing transactions. Your seconday goal will be to ensure customer satisfaction and promote positive experiences throughout the leasing process.

**Responsibilities**:

- Greet customers in a friendly and professional manner, addressing their inquiries and providing information about available leasing options.
- Assist customers with selecting appropriate vehicles based on their needs, preferences, and budget.
- Complete leasing agreements accurately and efficiently, verifying customer information, driver's licenses, and payment details.
- Provide comprehensive explanations of leasing terms, insurance coverage, and additional services, ensuring customers have a clear understanding of their contractual obligations.
- Conduct vehicle inspections before and after leases, documenting any existing damages and ensuring cleanliness and proper maintenance.
- Coordinate vehicle pickups and returns, ensuring timely and hassle-free transactions.
- Resolve any customer concerns, complaints, or issues promptly and effectively, striving to provide excellent customer service at all times.
- Process payments, handle cash transactions, and maintain accurate records of leasing activities.
- Collaborate with other team members and departments to ensure smooth operations and consistent service delivery.
- Stay updated on company policies, rental procedures, and vehicle specifications to provide accurate information to customers.

Qualifications:

- High school diploma or equivalent; additional education or training in customer service or related fields is a plus.
- Previous experience in sales, customer service or a similar role is preferred.
- Excellent communication and interpersonal skills with the ability to interact effectively with customers from diverse backgrounds.
- Strong problem-solving skills and the ability to handle customer complaints or issues with patience and professionalism.
- Detail-oriented with good organizational and multitasking abilities.
- Basic computer skills and familiarity with rental software or reservation systems.
- Valid driver's license and a clean driving record.

Working Conditions:

- This position primarily operates in an indoor office environment but may require occasional outdoor work for vehicle inspections or customer assistance.
- Flexible work schedule, including evenings, weekends, and holidays, as car leasing services may operate during non-standard hours.

**Salary**: Up to AED5,500.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Only applicants with proven experience in the car rental/leasing industry will be considered.



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